Case Worker

3 days ago

Wollongong, Australia Anglicare Full time

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

Be the Hope Someone Needs Today

“If your heart leads you to serve others with kindness, dignity, and practical care—this is where your impact begins.”

About the Role:
Full-Time | 6-Month Contract | Wollongong

Life can change in an instant. A lost job, an unexpected bill, or illness can leave someone feeling overwhelmed and alone. At Anglicare, we walk alongside people in those moments—offering not just food or financial help, but hope, respect, and a path forward.

As a Case Worker in the heart of Wollongong, you’ll be the first person our clients meet. You’ll listen without judgment, respond with compassion, and help them take the first steps toward stability and healing. You’ll work both remotely and face-to-face and may be required to support our clients across the Illawarra, Shoalhaven and Southern Highlands, bringing care directly to communities in need.

What You’ll Do:

- Welcome every client with warmth and empathy—whether in person or over the phone
- Provide intake and assess needs with care and attentiveness
- Offer food parcels and connect clients with the right support services
- Keep client records secure, accurate, and confidential
- Support team meetings and events with thoughtful admin support
- Help improve our systems so we can serve people better
- Embody Anglicare’s mission in every interaction
- Participate in outreach activities across regional communities

What You Bring:

- Qualifications or experience in Social Work, Community Services, or Customer Service in a community setting
- A heart for people and a calm, compassionate presence
- Strong communication skills—especially when people are in distress
- Confidence with technology and managing client records
- The ability to juggle tasks while staying grounded and focused
- A valid Working with Children Check
- Willingness and ability to travel for outreach work

Why You’ll Love Working Here:

- Why Join this work?
- Flexible, supportive work environment that provides the opportunity to do your best the most rewarding work of your life
- Opportunities for career progression, professional development and training
- Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment
- Kilometre reimbursement 88c per KM.
- Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
- Fitness Passport with discounts to over 800 gyms for you and your family
- Tax benefits through salary packaging options as a not-for-profit organisation
- A safe and healthy workplace culture
- A fun, supportive, and engaged team.
- Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened._

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

Application Close Date: August 04, 2025

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