Casework Support Worker

2 weeks ago

Wollongong, Australia NSW Government -Department of Communities and Justice Full time

**Location
- Ulladulla**

**Ongoing Part-time Vacancy of 35 hours per fortnight, at Ulladulla within the Southern NSW District.**

**Salary - $79,032.00 to $86,539.00 p.a. plus superannuation and annual leave loading per year of service.**
- **4 weeks annual leave per year of service.**:

- **Generous salary packaging options and other fringe benefits.**:

- **Flexible work practices.**:

- **Opportunities for learning and development and internal career progression.**

**Your role**

As a Casework Support Worker, you will help caseworkers in their day-to-day work supporting vulnerable children, young people, families and communities.

**What you’ll do**

As part of the Customer Service Centre, you will:

- Assist caseworkers prepare documentation and help with case planning for children and young people.
- Source and share information about families and make relevant referrals and appointments.
- Maintain timely client and casework records, including client information system records.
- Supervise “low risk” family contact visits and prepare summary reports which accurately record observations

**What we’re looking for**
- Someone who is able to proactively support the work of caseworkers and understand the complex and challenging situations disadvantaged families’ experience
- Strong record keeping experience or the willingness to learn
- Someone who is motivated, highly organised and has a ‘can do’ attitude

Download the role description

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**What you need**
- have a valid driver’s licence
- have a TAFE Diploma in a relevant field, welfare / community services, OR relevant work experience deemed to be the equivalent experience

**Are you ready to join us?**
- As a Casework Support Worker, you will be operating in an environment of competing demands and tight timeframes.

Can you please tell us about a time when you have had to do this?
- Please tell us about a time when you have worked as part of team to complete a complex task and/or meet strict deadlines. What did you do and what was the outcome?

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles across the Southern NSW District and is valid for a period of up to 18 months.

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