Customer Service 10am- 6pm

2 days ago

Crows Nest, Australia Get Picked Up Pty Ltd Full time

Get Picked Up are looking for a talented customer service person who wants to learn on the job and make their mark felt day one We value ambition, drive and success.

Start in a customer service role, gain extensive knowledge of the business's ins and outs and allow your strengths to push you forward in the business. There is plenty of room to grow within the company for those who are ambitious and driven.

**About Get Picked Up**

We are a privately owned rideshare company that operates in Australia and several overseas locations. We focus on corporate customers and have many tier one companies that use our services on a daily basis. We are a small and nimble team that utilise technology to enhance our daily effectiveness.

**Key Responsibilities**
- 10am-6pm Monday-Friday
- May require occasional flexibility to cover leave of other employees
- Ensure all bookings are allocated to a driver
- Driver related queries ranging from bookings, compliance and onboarding
- Reporting and analysing of business performance
- Be an active team member
- Be 100% committed to development of a career within the company
- Have an enthusiastic approach to self-management; possess a strong attention to detail; excellent communication skills and be proactive in all situations
- Strong technology skills incl. intermediate knowledge of Microsoft Office

**Our Offer**:

- Great hourly rate $24 plus superannuation Weekdays + Penalty Rates weekends
- Support and training from a highly effective management team
- Career opportunity as you develop in the role
- Monday to Friday with some flexibility in hours
- Small team environment where everyone is appreciated and rewarded

**Salary**: $24.04 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Crows Nest, NSW 2065: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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