Product Specialist

2 weeks ago

Rutherford, Australia Ampcontrol Full time

At Ampcontrol, we are proudly powering the future of energy, committed to innovation, collaboration, and delivering real impact, through cutting-edge technology and systems that support electrification and decarbonisation. We are in search of a Product Specialist to support our Mining Machinery Engineering Team. Based at our Rutherford facility, this hands-on technical role is critical to ensuring the quality, efficiency, and continuous improvement of our underground development equipment.

**About the Role**

This is a dynamic role that combines mechanical mentoring, product lifecycle support, and technical troubleshooting, while helping shape the future of our mechanical products through knowledge sharing, documentation, and development support.

**Key Responsibilities**
- Mentor and support mechanical workshop personnel
- Provide product training and technical support to internal teams
- Assist in commissioning of mining machinery projects
- Manage customer interactions and deliver technical assistance
- Review and update project documentation, assessments, and estimates
- Contribute to production scheduling and resource planning
- Ensure product documentation is accurate and up to date
- Log issues/resolutions and contribute to continuous improvement
- Assist with product development, R&D, and proposal generation
- Maintain standards and monitor production quality outcomes

**What You’ll Bring**
- Mechanical Trade Qualification or Mechanical Engineering background
- Over 10 years of experience (desirable) in underground development mining equipment overhaul
- Strong technical knowledge and ability to work autonomously
- Proven mentoring skills and passion for uplifting team capability
- High-level communication and customer service skills

**Employee Benefits**

At Ampcontrol, we believe great work deserves great rewards. When you join us, you’ll have access to a wide range of benefits designed to support your wellbeing, lifestyle, and career growth, including:

- Flexible work arrangements to suit your lifestyle
- Paid parental leave to support your family
- Salary packaging options to help you make the most of your income
- Purchased leave for greater work-life balance
- Discounted private health care
- Wellbeing programs and employee discounts
- Education assistance and career development support

**Ready to challenge the future?**

**_ We value Equity, Diversity and Inclusion and are committed to Reconciliation through our Reflect Reconciliation Action Plan. Join us in our journey towards Reconciliation and making a meaningful impact in the community._

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