Learning & Development Specialist

Community focused organisation performing rewarding and meaningful work
- Exciting Learning and Development Specialist Role Hybrid Working Model
- Highly Competitive Remuneration & Benefit| Salary Packaging Options

Do you want to work with a leading purpose driven, community-based organisation?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role

The L&D Specialist is responsible for a range of duties associated with the planning, coordination, design and delivery of learning and development programs within SSI, across a range of programs and divisions and in accordance with Organisational Development plans and the Learning & Development Strategy. The role contributes to the implementation of the 70/20/10 learning framework; SSI’s Learning Management System; and the building of a continuous learning culture at SSI through a variety of ongoing development activities, processes, and projects.

About You

We are looking for someone with relevant experience in learning and development. You will be someone with high tenacity, resilience, and high energy levels. You will have a high attention to detail, solutions focus and demonstrated ability to engage and work with diverse stakeholders to achieve outcomes. Your passion will lie in wanting to work for purpose and make a genuine difference to the community. You will be someone who thrives in a fast - paced complex environment and will enjoy creating solutions and adding value. This is an excellent opportunity to make a significant impact and be regarded as a key contributor for SSI.

Key Responsibilities- Coordinate delivery of face-to-face, blended and e-learning programs and manage the administration of learning activities on SSI’s LMS. Liaise with internal and external trainers and suppliers and obtain information about potential training packages and solutions.
- Develop or contribute to the development of internal training resources, including visual displays and presentations, user guides, participant and facilitator manuals, course summaries and session plans.
- Design learning content based on sound instructional design principles and adult learning principles.
- Develop or contribute to the development of internal training resources, including visual displays and presentations, user guides, participant and facilitator manuals, course summaries and session plans.
- Design learning content based on sound instructional design principles and adult learning principles.
- Participate in continuous improvement activities - including feedback and debriefing with manager; active participation in Communities of practice and working out loud with L&D team; observations by and for other trainers and other identified training needs.
- Administrative duties including providing reports to internal stakeholders, ensuring invoices are paid to external facilitators, maintaining accurate and timely data in the LMS.

Essential Criteria
- Tertiary qualifications in human services, adult learning/education, training or other related qualifications - Certificate IV in Workplace Training & Assessment
- Demonstrated experience in identifying learning needs and developing learning solution.
- Experience in developing training content, evaluation of training materials and other learning resources.
- Exceptional organisational, administrative and time management skills.
- IT literate and able to work with client information systems.
- Working knowledge in MS office (especially PowerPoint).
- Demonstrated ability to build and maintain collaborative working relationships to achieve outcomes, build productive stakeholder relationships and work collaboratively to achieve outcomes for the organisation.
- High level of verbal and written communication, negotiation and influencing skills with the ability to provide unbiased advice.
- Ability to prioritise with a can-do attitude and solutions focus.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants.
Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight