Operational Support Officer

Location: North West Region | Bendigo

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $103,920 - $125,735

Occupation: Administration/Secretarial

Reference: VG/DFFH/FSV/567329

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

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- Passionate about leading a team that drives strategic improvement?
- Interested in service system reform and sector development?
- Able to think creatively and strategically to resolve operational issues as they arise?

An exciting opportunity exists for a Operational Support Officer on an ongoing basis in The Orange Door, Program Operations.

The Orange Door - A key recommendation of the Royal Commission and the Roadmap for Reform was to establish a network of Support and Safety Hubs (Hubs) across Victoria to provide a new way for women, children and young people experiencing family violence, and families in need of support with the care, development and wellbeing of children and young people, to access coordinated support from community, health and justice services. The Hubs will also focus on perpetrators of family violence, to keep them in view and play a role in holding them accountable for their actions and changing their behaviour.

The Operational Support Officer is a service support and supervision position in The Orange Door (Support and Safety Hub). The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.
- Problem solving
- Project management
- Financial management
- People management
- Systems thinking

**VACCINATION REQUIREMENTS POLICY**

The department is committed to providing and maintaining a working environment that is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy** **(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Subject to exceptions, only employees or other workplace participants with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence. For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the above link for more information.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.