North Coast Veteran and Family Hub Claims Advisor

2 weeks ago

Tweed Heads, Australia RSL LifeCare Full time

**About Us**:
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of _creating proud communities living their best lives_ is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

**About the role**:
We are seeking an individual to join our team at the new **North Coast Veteran and Family Hub as a Claims Advisor**. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

**Who are you**:

- Compensation Advocate (or working towards)
- Understanding of defence-related illnesses and conditions.
- Ability to establish and build meaningful relationships internally and externally.
- Highly developed communication skills and the ability to prioritise, manage and problem solve procedures.

**To Apply**:

- Please include **both** a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
- Applications close Monday 13th January 2025

**Our benefits**:

- Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
- Staff discounts across 700 select retail stores through Maxxia Rewards
- Leave Loading - 17.5% pay top up on paid leave.

**Our commitment to diversity**:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
- It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. _

**Location**:VS Tweed

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