Implementation Consultant

First Things First - What We Can Offer You
- Free daily breakfast and lunch provided
- Flexible working arrangements
- Monthly RDO (Full time employees)
- Ground-breaking parental leave program
- Up to 4 weeks' annual "Work from Anywhere" benefit
- Opportunities for growth, development and career progression
- Fun team camaraderie and events
- Paid volunteer leave days
- Public holiday exchange
- Casual dress
- Team social activities
- Free car parking
- And a range of other fantastic benefits

The Job

The Software Implementation Consultant is responsible for the successful implementation and training of Arolflo suite of products to new and existing clients through consistent and effective training methods.

Aroflo is a subsidiary of the Simpro Group.

What You’ll Do- Consult with clients to understand their business needs and priorities- Document and map existing customer workflows to future product aligned workflows-
- Coach customers on change management principles and how to best adopt solutions in their business- Facilitate training and consultation sessions using a combination of online or face-to-face (travel required) formats- Ensure customers ‘Go Live’ and successfully adopt our products - this may include additional post-implementation training- Works on diverse problems where analysis of information requires evaluation of a range of factors- Adapts style to different audiences and often advises others on difficult matters- Maintain proficient knowledge of the Group’s products- Leverages substantial business acumen and industry insights to provide a high level of customer service and consult effectively with customers

What You’ll Bring- Excellent training delivery skills, with an ability to tailor methods to suit different needs.- Experience in implementing software systems.- Understanding of business processes and workflows.- A professional and consultative approach.- The ability to prioritise, meet deadlines and deliver rapid outcomes.- Confidence to adapt and learn new programs, and systems.- Knowledge of accounting packages such as Sage, Xero, QuickBooks.- Knowledge of or experience in the trades.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply..

Visit

to learn more about us and our values.
- _Please note, no agencies will be accepted in the recruitment of this role._

Welcome
- Welcome to Simpro Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together

About Us
- Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
Ready to transform your business? Explore our products at
,
,
and
.