Service Receptionist

Full-time permanent position Monday - Friday
- Support your family with company paid parental leave
- Salary package your next vehicle through novated leasing

**Wanneroo Mitsubishi** are currently seeking a dynamic and customer-oriented Service Receptionist to join our team and play a vital role in delivering an outstanding experience to our clients.

Your primary responsibility will be to provide exceptional customer service, handle inquiries, and ensure the smooth flow of operations. Your friendly demeanour, excellent communication skills, and attention to detail will contribute to a positive and efficient service experience for our clients.

**What you will do**:

- Greet customers warmly and provide exceptional service both in person and over the phone.
- Manage the service desk, schedule appointments, and assist customers with inquiries.
- Coordinate service requests between customers and the service team, ensuring smooth communication.
- Handle administrative tasks such as filing, data entry, and managing paperwork for service transactions.
- Provide accurate information on services, estimated wait times, and basic vehicle maintenance.

**What we’re looking for**:

- Outstanding communication skills and ability to provide excellent customer service
- Excellent listening and problem-solving skills
- Exceptional organisational and time management skills with the ability to multi-task
- Ability to remain calm and composed under pressure, providing excellent service even in challenging situations.
- A team player with a positive attitude, demonstrating reliability and a genuine passion for delivering outstanding customer experiences.
- Computer literate with strong accuracy and attention to detail

**Why You’ll Love Working With Us**

**Join an Industry Leader**: Be part of an **innovative, national company** shaping the future of automotive.
**Work-Life Balance**:Paid parental leave** to support you and your family.
**Loyalty Rewards**: Long service and loyalty incentives to celebrate your milestones.
**Drive Your Dream Car**:Salary package your next vehicle** with novated leasing.
**Exclusive Discounts**: Save on **restaurants, hotels, and entertainment**—because you deserve it
**Wellbeing Support**: Access **free professional counselling** through our Employee Assistance Program (EAP).

**Who we are**:
When joining Wanneroo Mitsubishi, you are also joining Autoleague, one of Australia’s largest and most innovative automotive retailers with 40+ franchise points representing the world’s largest manufacturers and over 1,800 employees nationwide.

Autoleague is different. We’re not afraid to disrupt, inspire and lead our industry. We have a clear focus on doing the right thing and we place employee support, recognition and expertise at the forefront to accomplish excellence across our multiple business streams. We focus on the automotive industry as a whole, to cultivate new technology, operational advances, and provide a better way for our customers, employees and partners.

**How to Apply**:
If you thrive in customer service and have a passion for the automotive industry, send us a copy of your resume and cover letter by clicking **'Apply'.**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.