Planner or Scheduler

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our SEQLD Glazing Operation is seeking a Planner or Scheduler who will play a vital role in connecting our Glaziers, Suppliers, and Customers.

This position is located in Darra, a great central location to look after the scheduling of our Glazing jobs. With Brisbane River as the borderline, our jobs are allocated in two regions. The north side, from the Sunshine Coast to Brisbane, and the south side, from Brisbane, down to the Gold Coast.

To be successful in this role, you will be responsible for ensuring the timely coordination of goods and services, driving the success of our daily operations and projects.

**As a Planner or Scheduler, your responsibilities will include**:

- Interpreting documentation and information to ensure clarity and precision.
- Communicating effectively with glaziers about job requirements & customer expectations
- Keeping customers informed with timely updates on lead times.
- Coordinating glazing resources including with 3rd party service providers when required
- Maintaining accurate records in a fast-paced, KPI-driven environment
- Supporting team members in various tasks as needed
- Flexible and available to work set hours, Monday to Friday.
- Team players who are genuine and customer-focused.
- Skilled in managing customer expectations with strong communication abilities.
- Proficient in providing written correspondence and comfortable with technology.
- Adaptable to changing priorities and challenges.
- Experience with Simpro or planning systems is a plus.
- Familiarity with windows, shutters, garage doors, glass, or trades scheduling/planning is advantageous.

**What We Offer**:

- Work alongside supportive and experienced leaders committed to your growth.
- Participate in company-wide reward and recognition programs.
- Access to ongoing learning and development opportunities to enhance your skills.
- Enjoy the flexibility of hybrid work once trained.At **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents