Planner or Scheduler

This position is located in Darra, a great central location to look after the scheduling of our Glazing jobs. With Brisbane River as the borderline, our jobs are allocated in two regions. The north side, from the Sunshine Coast to Brisbane, and the south side, from Brisbane, down to the Gold Coast.

To be successful in this role, you will be responsible for ensuring the timely coordination of goods and services, driving the success of our daily operations and projects.

As a Planner or Scheduler, your responsibilities will include:

• Interpreting documentation and information to ensure clarity and precision.
• Communicating effectively with glaziers about job requirements & customer expectations
• Keeping customers informed with timely updates on lead times.
• Coordinating glazing resources including with 3rd party service providers when required
• Maintaining accurate records in a fast-paced, KPI-driven environment
• Supporting team members in various tasks as needed

We're looking for candidates who are:

• Flexible and available to work set hours, Monday to Friday.
• Team players who are genuine and customer-focused.
• Skilled in managing customer expectations with strong communication abilities.
• Proficient in providing written correspondence and comfortable with technology.
• Adaptable to changing priorities and challenges.
• Experience with Simpro or planning systems is a plus.
• Familiarity with windows, shutters, garage doors, glass, or trades scheduling/planning is advantageous.

What We Offer:

• Work alongside supportive and experienced leaders committed to your growth.
• Participate in company-wide reward and recognition programs.
• Access to ongoing learning and development opportunities to enhance your skills.
• Enjoy the flexibility of hybrid work once trained.

As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.