Content Management Officer

**Job Number**:
500006

**The details**:

- Permanent Full Time | 9 day fortnight
- $79,563 pa + 12% super
Qld Local Government Industry Award (Stream A) - Level 3 of EBA5
- 72.5 hour fortnight
- Hybrid, flexible working environment, including some work from home days.
- Location: Caboolture

We are currently looking for a Content Management Officer to join our dynamic Content Management team

This team creates and manages all online content referenced by a diverse range of customers and stakeholders including residents, ratepayers, visitors and businesses to source Council information and resources.

Across our website and intranet, we have content available for every service Council provides. From animal registrations, to community leasing, events, public health information and maintenance requests - we ensure everything is referenced and documented to offer the most effective and efficient services to our customers and stakeholders.

In addition to producing and maintaining our online content and resources, our Content Management team is responsible for identifying and actioning business requirement and improvement opportunities, as well as reviewing processes to optimise service delivery. The team advocates for quality and proactively engages with internal customers and stakeholders on a regular basis to achieve quality assurance, business process alignment and provide advice on analytical data.

The Content Management team has a critical function in streamlining our service delivery and ensuring our stakeholders and customers always have the most updated information and resources available to them.

**About you**

Under pressure you will be able to manage conflicting priorities to meet deadlines and have strong analytical skills to support the improvement of user’s online experiences and online customer service functions. You will thrive in and support a team environment based on high performance, continuous improvement and customer service.

Most importantly, you must have a willingness to learn everything about Council and our services, strong communication and literacy skills to develop web-based reference materials as well as communicate effectively.

**Why City of Moreton Bay?**

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what _can be_ - for our city, our Council and your career.

Here’s what you’ll love about a career with us:

- **See it.** To build a city of the future, first, you have to _see it_. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our region. This is your chance to contribute to something that’s never been done before.
- **Shape it.** You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it’s yours to shape and own.
- **Live it.** Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

- Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
- Advance your skills and career through our Study, Training And Research Scheme (STARS).
- Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
- Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
- Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.
- Our Caboolture and Strathpine offices have local parking on site and are close to public transport networks, making for an easy commute.

**Ready for a career that matters?**

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

**Your Future City.**
**See it. Shape it. Live It.**

**Advertised**:
09 Sep 2024

**Applications close**:
22 Sep 2024 23:55