School Based Trainee

School Based Trainee - Queen St

**Req ID**:1028**Business Unit**:Retail**Store / Department**:Queen Street- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.**The role**:

As a **School Based Trainee** at City Beach **Queen St**, you will have the opportunity every **Monday **to work under the guidance of an experienced store leadership team to gain the practical experience and skills needed to prepare you for a career in retail. As well as receiving on-the-job training by our store leadership teams, School Based Trainees will also be required to participate in vocational training that contributes towards a nationally recognised qualification.
- In your role as a School Based Trainees, you will support our store team to deliver an exceptional and memorable experience for our customers through outstanding product knowledge, customer service and ability to offer solutions. You will also help to create a shoppable environment for our customers, keeping our shopfloor neat and tidy and ensuring that our stores are set up for promotions and sales and always stocked with the latest product.

**What you'll be doing**:
Enhance City Beach's customer-centric approach by delivering excellent in-store experiences.
-Contribute to overall store operations, including stock management and store preparation for promotions.
-Collaborate with the store team to maintain high presentation standards and organized stock rooms.
-Display strong product knowledge, assisting customers with product selection and information.
-Aid the store leadership in task execution and upholding business standards.
-Stay updated on company policies, procedures, and store initiatives.
-Promptly report safety issues to ensure a secure work and shopping environment at City Beach.

**What we are looking for**:
Students must be enrolled in either Year 10 or 11 and progressing towards the attainment of a senior school. certificate or equivalent and/or a vocational qualification to commence a traineeship.
-Previous experience in a customer-service role desirable.
-A strong focus on delivering outstanding customer service.
-Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
-An energetic and enthusiastic approach to store operations and a personable approach with customers.

**The benefits**:

- 30% off Team Member discount for you, your friends & family
- Gym membership and private health discounts.
- Exciting and fun brand hosted parties.
- Discounts at participating retailers via our default Superannuation Fund - REST.
- Endless succession pathways to different roles within Stores, Head Office or Distribution Centre.
- Awesome in-store competitions and sales incentives.
- Certificates and Prezzee Gift Cards to recognise years of service of Team Members.
- Dedicated team member support and development through education and fully paid Retail Operations Traineeships and our internal training program.
- City Beach appreciates the value of a diverse workforce, and we are passionate about actively seeking to accommodate the unique needs of all people. We are committed to building an environment that respects, celebrates, and empowers individual differences. Above all, City Beach aims to ensure everyone is treated with dignity and respect.