Store Manager

**Join an innovator and recognised leader in Australian retailing**:

- ** Benefit from support and Stratco training to ensure success in role**:

- ** Attractive and rewarding remuneration**

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**THE OPPORTUNITY**

An exciting opportunity has become available for a **Store Manager**based in** Fyshwick**.**This position involves working as part of our collaborative Retail team - reporting to the ACT Branch Manager.

**RESPONSIBILITIES**

As Store Manager you will lead the team of our Fyshwick store and will often be a key point of contact with our customers. A high-profile role you will be expected to lead by example, plan your resources, be highly organised to ensure daily sales plans are achieved and a culture of safety maintained. Our products are the key to our success. Product knowledge, design skills and an understanding of customer expectations are required, all of which can be delivered via our robust training programs. The added advantage of this role is the proximity to our manufacturing facility and general administration office.

**The role will involve**:

- Day to day management of store team
- Close working relationships with stakeholders from our manufacturing, finance and merchandise team
- Liaison directly with Trade Account Customers and General Customers
- Face to face and telephone sales
- Sales & design systems to draft up quotes &/or completed designs for customers
- Leading and participating in training and personal development sessions
- Roster management and development of training programs
- Performance coaching and development
- Enquiries follow up and conversation management
- Inventory management
- Collaborate with team members, other business areas and projects as required
- Strict adherence to our critical safety rules & contributing to a safe working environment

**ABOUT YOU**
- A passion to deliver outstanding customer service
- Excellent communication, interpersonal and presentation skills
- Positive selling attitude & empower your team to sell
- A self-starter able to set goals and deliver sales targets
- Retail and/or Trade Outlet experience
- Be able to coach & develop your team
- Have a level of technical acumen to understand engineered products
- Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
- Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

**REWARDS & BENEFITS**

Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

**OUR PHILOSOPHY**

Whilst manufacturing is our foundation, our team is our future. Stratco recognise and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple - it centres on embracing everyone.

Stratco places a concerted effort to elevate the representation and influence of women within our organization.

At Stratco, Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.**

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.