Personal Banking Advisors

1 week ago

Geelong, Australia Westpac Group Full time

Join our strong team of bankers in the Geelong area
- Full and part-time roles available
- Strong customer experience essential

Multiple roles available, both with the Bank of Melbourne and Westpac branches

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a Personal Banking Advisor and Personal Bankers are key customer facing positions in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- Duties include: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

  • Personal Banking Advisor

    2 weeks ago

    Geelong, Australia Westpac Full time

    **Part time permanent opportunity available - 30 hours per week**: - **Customer service role working with the local community**: - **Keep taking your career up a notch at Westpac Geelong **How will I help?** We want to help all of our customers with all of their banking so they make the most of their money. And our Personal Bankers play an essential part...

  • Customer Service Advisor

    6 days ago

    Geelong, Australia Bank of Melbourne Full time

    **Join the Bank of Melbourne team in Geelong!**: - **Permanent Part Time role (25 hours per week)**: - **Great opportunity to grow your career** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand...

  • Customer Advisor

    2 weeks ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: VIC- Geelong & South West region - **Horsham Location**: - **9.00am to 4.15pm Mon - Wed (3 days)**: - **Learning is a daily part of the job**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s...

  • Customer Advisor

    7 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Location**: VIC- Geelong & South West region - **Kickstart your career in banking with one of the Big 4**: - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more...

  • Customer Advisor

    2 weeks ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Region**: VIC- Geelong & South West region - **Geelong Area & Surrounds**: - **Casual role**: - **Make a real difference for our customers and communities**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    7 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Geelong & South West region - **Make a real difference for our customers and communities**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    2 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Geelong & South West region - **Make a genuine difference through the work you do**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment**: - **Thursday and Fridays 9am-4.30pm and 9am-5.30pm** **It’s more than a career at NAB. It’s...

  • Customer Advisor, Casual

    4 days ago

    Geelong, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Location**: VIC- Geelong & South West region - **Make a genuine difference through the work you do**: - **Make a real difference for our customers and communities**: - **Be rewarded and recognised for the value you bring** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...

  • Customer Advisor

    2 days ago

    Geelong, Australia NAB Full time

    Customer Advisor - Colac VIC - Job number: 798430 - Primary position location: VIC- Geelong & South West region - Category: Banking & Financial Services - Category: Retail/Consumer - Work type: Permanent Part time - Closing at: Feb 7 2025 at 23:55 AEDT **Favourite** **Customer Advisor** Your job is just one part of your life. When you bring your ideas,...

  • Customer Advisor

    7 days ago

    Geelong, Victoria, Australia Bendigo Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do...