Retail Development Representative

2 weeks ago

Brisbane, Australia ITW Full time

**Retail Development Representative - Join a Global Leader in Innovation**

**Are you looking to make a real impact?**

At ITW, we're not just a company; we're a community of innovators. We're seeking driven individuals who are passionate about their work and eager to contribute to our global success.

**About ITW**:
**A Fortune 300 Company**: With a legacy spanning over a century, ITW is a global industrial leader operating in diverse markets.

**Innovative Brands**: Our portfolio includes renowned brands like Paslode, Pryda, and Ramset, trusted by industry professionals worldwide.

**Entrepreneurial Culture**: We empower our employees to think creatively, take ownership, and drive positive change.

**What You'll Do**:
As the **Retail Development Representative**you will:
**Make a difference**: Responsible for delivering high quality in store presentation through initial store set ups, refurbishing, relaying and merchandising of product within the retail hardware stores

**Innovate and solve problems**:Ensure a high degree of customer satisfaction through interaction and execution of quality merchandising work in store, whilst working within defined plans and timelines. Continuously identifying process efficiencies

**Collaborate**: Ensure all follow ups are resolved, documented and communicated. Efficient utilisation of overview reports and satisfaction surveys to ensure management and sales team are regularly updated on status of retail development projects.

**Continuous Improvement**: Responds to internal and external enquiries & complaints in a timely manner, offer a solution or understand when and who to escalate to. Perform coverage for representatives and merchandisers at management discretion. Perform your role in compliance with ITW OH&S policies and procedures

**What You'll Bring**:

- Hardware or similar industry experience preferable
- Merchandise experience, would be beneficial
- Ability to build and maintain strong internal and external customer relationships
- Excellent oral and written communication
- Planning and organisational capabilities
- Ability to work independently
- Good level of problem-solving and critical-thinking skills
- Location - Brisbane based, with Territory Travel, some interstate expectations

**Why Join ITW?**

**Unlock Your Potential**: Your Career, Our Commitment** -**We will support you in developing your skills so you can reach new heights.

**Collaborative Culture**: We believe in teamwork and innovation. Work alongside friendly and supportive colleagues who share your passion for sales and building dynamic customer relationships

**Flexible Work Options**: We're committed to providing work-life balance and are open to discussing flexible arrangements.

**Competitive Compensation and Benefits**: Enjoy a comprehensive benefits package that including

Learning & Development Assistance

Study Support

Superannuation Resources

Community Service Leave

Paid Parental Leave

Mental Health First Aides

Employee Referral Program

Corporate Discounts

**Ready to Make a Difference?**

If you're a self-motivated individual with a passion for sales, we invite you to join our team.
- ITW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin. _

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