Licence Regulation Officer

1 week ago

Adelaide, Australia SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT Full time

**Department for Infrastructure and Transport**
**Job reference**: 657622
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

At the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We want every South Australian to easily access the services they want; the transport they rely on and the infrastructure they need. Our work encompasses every part of our State, from our cities to our regions, connecting and strengthening community.

For us, it’s personal. We feel it because we live it. We know the projects and services we work on today must deliver for South Australia’s future.

**The Opportunity**
The Regulation Directorate sits within the Transport Policy and Regulation Division and is responsible for driving the Government’s regulation and policy initiatives and ensuring appropriate compliance, behaviour and safe access across our transport networks.

We are seeking to employ multiple Licence Regulation Officers to join our Licence Regulation team.

The Licence Regulation Officer reports to the Licence Regulation Manager and is responsible for the administration of the _Motor Vehicles Act 1959_ and _Road Traffic Act 1961_ as they relate to driver licensing by:

- Administering and monitoring several driver licensing processes related to driving offences and driver licensing schemes including the Demerit Points Scheme, Graduated Licensing Scheme. A person’s medical fitness to hold a driver’s licence or learner’s permit and the Mandatory Alcohol Interlock Scheme.
- Maintaining and recording offence and medical records on the Register of Drivers Licence’s.
- Customer service including responding to customer queries and complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer requests and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

If you have strong communication skills, attention to detail, and a commitment to ensuring compliance with licensing regulations, we encourage you to apply

**Special Conditions**
- A National Police Check (NPC) which must be renewed every three years.
- A Department for Human Services (DHS) Working with Children Check (WWCC) which is required to be renewed every five years before expiry.

Some out of hours and weekend work may be required.

**Tenure of Vacancy**
Temporary appointment up to 12 months. An extension or conversion to an ongoing role will be considered after this period.

Full and part time positions available.

**Remuneration**
ASO2 - $58,709 to $63,154 pa + superannuation.

**Enquiries**
Alicia House
A/Licence Regulation Coordinator
Telephone: (08) 7133 1887

**Application Instructions**

**Our Commitment**

As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our department, and all its spaces as safe places for everybody.

Role Statement - Licence Regulation Officer (ASO2)

**Applications close**: 19/03/2025 9:00 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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