Support Worker

**ABOUT THE COMPANY**

Fresh Start is a not-for-profit organisation concentrating on detoxing and developing a drug-free lifestyle. Through their unique and comprehensive approach to drug and alcohol treatment, they have helped over 12,000 people and their families out of the vicious cycle of addiction.

They are rapidly growing and are now seeking a Support Worker to join their York Street Lodge team. Fresh Start is looking for someone passionate, committed, and dynamic with the ability to support clients within an evidence-based framework. This role will primarily be managing the lodging house and Fresh Start’s metropolitan residential accommodation daily and communicating, liaising and collaborating with colleagues across Fresh Start and other agencies to achieve the best outcomes for clients.

**ABOUT THE ROLE**

As an effective and enthusiastic Support Worker, you will report to the Housing Facility Manager and provide day-to-day accommodation and care for Fresh Start’s clients.
- **The key responsibilities include**:_
- Provide direct support to clients, including personal care and emotional support
- Collaborate and empower clients to make sound decisions and informed choices
- Monitor clients' physical and emotional well-being, recording any concerns and reporting those concerns to the relevant clinician.
- Assist in the day-to-day management of the facility and enforce the house rules as instructed
- Support and provide a safe and healthy working environment that complies with OSH requirements
- Provide domestic duties such as meal preparation and cleaning when required
- Maintain up-to-date client records and carry out other administrative duties as required
- Store client’s medications securely, and only release medicines by the doctor’s instructions
- Transport clients to appointments as required.
- Handle and manage other ad-hoc or admin duties as required
- Maintain close liaison and take direction from the line manager, Fresh Start doctors, nurses, and other clinicians
- Develop an effective and collaborative relationship with the staff, managers and external agencies, as appropriate
- Maintain and willingly participate in continuing professional development
- The above is not an exhaustive list of duties. You will be expected to perform different tasks as required to meet the organisation's overall objectives._

**ABOUT YOU**

**Ideal Skills**

**Have**:

- Similar experience working either in Mental Health or Recovery Centres
- An understanding and non-judgemental attitude towards people with drug use and mental health problems, including those from diverse cultural backgrounds and the Aboriginal community
- Passionate about helping people with addiction
- Transferable life/work skills along with a caring and compassionate approach
- Exceptional interpersonal and effective communication skills
- Strong computer literacy
- Well-developed interpersonal communication skills, a committed team player, and the ability to continuously work independently as the role dictates.
- Respect for confidentiality
- Willingness to support Fresh Start’s approach and programmes
- Driver’s License
- First-aid Certificate

**Ability to**:

- Communicate efficiently with other people within the organisation
- Work both independently and as part of a team while being proactive and showing initiative
- Portray positive behaviours, emotional maturity, positive coping skills and resilience

**HOW TO APPLY**

If this opportunity is of interest to you - **APPLY NOW.**

Attach a CV outlining your experience and qualification. In addition, please send us a one-page cover letter explaining why you are the right fit for the role.

**CONTACT DETAILS**

Madhuri Vellayan

08 6377 7609

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $23.00 - $33.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Shift work

Application Question(s):

- Are you willing to undergo a pre-employment medical check?
- What statements best describes your Covid-19 vaccination status?
- What are the Microsoft Office products are you experienced with?
- What's your expected hourly rate?

**Experience**:

- Support Worker: 2 years (required)

Licence/Certification:

- First Aid Certification (required)
- National Police Certificate (required)
- Australian Driver's Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person