Quality Compliance Officer

2 weeks ago

Cannon Hill, Australia Crystal Career Full time

Join Our Clients Team as a Quality & Compliance Officer

Are you passionate about ensuring high standards of quality and compliance? Our Client, (RTO) is seeking a dedicated individual to assist their Quality & Compliance Manager in maintaining their exceptional standards.

**Responsibilities**:

- Collaborate in Compliance Team Meetings to coordinate weekly tasks, provide/receive feedback, and address any incidents or issues.
- Assist in pre-course paperwork review, including LLN assessments, and communicate any needs to trainers.
- Input enrolment data into our student management system and manage student identification records.
- Conduct Quality & Compliance Checks on post-course paperwork, including scanning and sending documents.
- Handle printing and distribution of Statements, Certificates & Work wallet cards.
- Assist with administrative tasks such as reprinting certificates and managing phone enquiries.
- Maintain cleanliness and organization of facilities.
- Actively participate in professional development and team building activities.

Key Competencies:
**Skills**:

- Strong interpersonal and communication skills.
- Customer service oriented.
- Excellent time management and attention to detail.
- Ability to work independently with reliability.

Knowledge & Experience:

- Minimum 2 years in a similar role.
- Proficiency in administration and information management systems.
- Demonstrated administration skills with internal and external clients.
- Proven ability to work effectively in a team environment.
- Advanced computer literacy.
- Ability to remain calm under pressure and adapt to change.
- Trainer Profile, 3rd party co provider management, pre course and post, general internal audits.
- Qualifications/Certificates/Licences
- TAELLN411 - Address adult language, literacy and numeracy skills (desirable).
- Valid Driver's Licence.

Pay: $70,000.00 - $90,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Cannon Hill, QLD 4170

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