Principal Advisor

2 weeks ago

Brisbane, Australia Transport and Main Roads Full time

In the role of Principal Advisor (Digital Communication) you will have six months to establish a customer-centric intranet site, including content and governance to ensure ongoing maintenance of the intranet site, to enable SNO employees to effectively deliver for the people of Queensland. You will provide professional and timely advice, guidance and project support to internal customers and stakeholders on contemporary digital communication strategies and tactics and craft communications that impact.

**Accountabilities include**:

- Lead, manage and contribute to the digital presence of SNO using a partnering model to meet time, cost and quality criteria while managing client expectations within a fast-paced, ever-changing environment
- Plan, manage and deliver the project activities and resources to achieve the required outcomes within project timeframes and budget with high standards of professionalism
- Demonstrate strong understanding of digital accessibility, user experience, emerging digital trends, intranet/web technologies and web writing styles and standards, and can support the development of team members and peers to build internal capability in these areas.
- Ability to present technical concepts, reports and recommendations in easily understandable language and format that enables insights and good decision making
- Research and analyse employee intranet behaviour and provide options to relevant stakeholders to produce customer-centric content and intranet solutions that enhance business outcomes
- Build and maintain effective stakeholder, supplier and customer relationships through the development of networks, facilitation of workshops and working groups and implementation of appropriate engagement strategies to support understanding of business requirements and achievement of outcomes
- As a senior team member, model behaviours and attitudes which align with departmental and public service values.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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