Medical Receptionist

**Receptionist (Casual) - Premier Sports & Spinal Medicine**

**Location**: Melbourne's Inner Northern Suburbs

**Join Our Dynamic Team**

At Premier Sports & Spinal Medicine, we help people move beyond pain and injury and support them in achieving optimal health and performance. Our team of experienced practitioners works with clients ranging from local community members to elite athletes, providing an integrated approach to care. We are the go-to health provider for GPs, surgeons, and sports teams in Melbourne's inner north.

We’re not just about quick fixes - we’re about long-term health and wellness. Our vision is to help every client live a fulfilling, healthy life, and we do this through exceptional care and personalised treatment plans.

**The Role**:
As the first point of contact, you’ll be the friendly face and voice of our clinic. Your role is essential in creating a positive experience for every client who walks through our doors or calls our reception. You’ll handle a wide variety of responsibilities, from managing appointments to supporting our practitioners and ensuring the smooth operation of our busy clinic.

This role is ideal for someone who thrives in a dynamic environment, enjoys helping people, and is a pro at multitasking.

**What You’ll Do**:

- Provide a warm, professional, and welcoming reception experience for clients.
- Answer phone calls and respond to enquiries with accurate information about our services.
- Schedule appointments, manage bookings for clinicians and rooms, and support day-to-day operations.
- Process payments and handle transactions with efficiency.
- Keep our clinic looking great - clean, tidy, and organised.
- Assist with various administrative tasks, including maintaining contact lists and databases.

**What You Bring to the Table**:
We’re looking for someone who can hit the ground running and bring a positive, can-do attitude to the team. Your people skills and organisational abilities will shine in this role.

**Key Qualities We Value**:

- Excellent communication skills - you’re clear, confident, and compassionate, especially with clients who may be in pain or distress.
- Strong organisational skills - you can juggle multiple tasks and prioritise effectively in a busy environment.
- High level of proficiency with Microsoft Office (Word, Excel, Outlook).
- Previous experience in the health or wellness sector is a bonus but not required.
- A self-starter who works well independently but also thrives as part of a team.
- Professional, courteous, and always maintaining appropriate boundaries with clients.

**Why Work with Us?**

At Premier Sports & Spinal Medicine, we offer more than just a job - we offer a role where you can truly make a difference in people’s lives. You’ll be part of a supportive team that values your contribution and provides opportunities for growth. Plus, you’ll be working in a state-of-the-art clinic that’s renowned for its high standards of care.

**What We Offer**:

- A friendly, team-oriented work environment.
- The opportunity to develop your skills in a leading health clinic.
- Flexibility with hours as part of a casual role.
- The chance to work with a diverse range of clients and practitioners.

**Job Type**: Casual

**Job Types**: Part-time, Casual

Pay: $25.00 - $30.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- Monday to Friday

**Experience**:

- Front desk: 1 year (required)

Work Location: In person

Application Deadline: 14/09/2024