Medical Receptionist

2 days ago

Penrith, Australia Rooms with Style Full time

**Part-Time Medical Receptionist**
- December commencement - 3 days per week - work/life balance
- Work close to home - Great culture - Lovely Urologist
- Gentu medical software - Penrith - partially subsidised parking

Does your customer service skills only come second to your attention to detail? Do you love to work in a warm empathetic environment? Then please read on.

**About Us**

We are an established Urologist private practice with a great supportive team. Our patients are lovely and the culture is warm and relaxed. We love coming to work and making a difference in our patients lives. There is free parking underneath the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

**About you**

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills - and loves working with a hardworking collaborative team.
- Experience using **Gentu** (or similar medical software programs)
- IT savviness and able to troubleshoot
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Experience at a speciality Medical practice (or any Medical practice)
- Professional appearance and demeanour
- Ability to work independently with initiative and also love being part of a team
- Ability to work well under pressure and to multi-task in a busy environment
- Pride themselves on their attention to detail skills - and genuinely want to make a difference in our patients lives
- A genuine desire to be trained and upskilled to assist our practice
- Ability to cover leave (with notice)
- Audio typing experience and skillset (touch typing as a minimum)

Responsibilities will include:

- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Assisting with consulting sessions and meet and greet along with our team
- Delivering exceptional customer service at all times - even an empathetic chat on the phone
- Scheduling and managing patient appointments including managing consulting sessions
- Collecting and entering patient details and administration services
- Answering phone calls and inquiries in a professional and friendly manner
- Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
- Patient billing and processing of payments
- Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward. Please upload your resume and cover letter and quote ref: 957

**Days**: Monday to Wednesday (negotiable)

**Hours** 8:30am till 4:30pm

**Job Type**: Part-time

**Salary**: $30.00 - $35.00 per hour

Ability to commute/relocate:

- Penrith, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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