
Policy Officer
7 days ago
**Policy Officer**
**Grade 7/8, Ongoing position available, full-time, with potential for Talent Pool creation**
**Location: Sydney, flexible working conditions**
**Are you passionate about shaping policies that positively impact the lives of individuals and businesses in New South Wales?**
**Are you a strong communicator with exceptional stakeholder management skills, experience in policy and a strategic mind?**
**If you answered yes to both questions, then this may be the role for you.**
**About this role**
There’s an exciting opportunity for a Policy Officer to join the Strategy and Policy team in the Office of the Secretary at the Department of Customer Service. The Department’s mission is to deliver excellent customer service, be leaders in digital and innovation and effective regulators.
This is a great opportunity to join a small, highly skilled team that leads strategic and legislative policy projects that have cluster-wide or whole-of Government wide impacts.
In this role, you will:
- Research and analyse policy issues to support evidence-based decision-making
- Develop practical, innovative solutions to complex matters
- Manage rapidly changing priorities and conflicting perspectives
- Prepare Ministerial briefings, Cabinet submissions and policy or strategic advice
- Work across multiple projects
- Collaborate with and maintain relationships with key internal and external stakeholders
- Provide high quality secretariat support to governance groups.
We are a collaborative and fun team - serious about our work, development of our staff and the wellbeing of our members. We practice flexible work practices with hybrid work arrangements, including days in the office.
**About You**
To be successful in this role, you will have a great blend of skills including:
- Demonstrated experience in developing, implementing or evaluating evidence-based policy or in a similar role including policy or legislative analysis
- Strong analytical and research skills, with the ability to gather and interpret complex information and data
- A strategic, solutions-focussed and proactive approach to work
- Sound organisational and project management skills, with the ability to manage multiple tasks effectively, meet deadlines and deliver high quality work
- Sound judgement and stakeholder relationship skills
- Adaptability and ability to operate effectively in a complex, sensitive and changing environment.
- Excellent written and verbal communication skills with an eye for detail
- A good understanding or experience of how government works, including Cabinet, legislative and Parliamentary processes
- Knowledge of challenges and issues involved with data management and privacy would be well regarded
**What we need from you**
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation
**Closing Date: Tuesday 20th June 9:59am AEST**
**Working at Department of Customer Service**
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
**For more information, please visit**
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
-
Research & Policy Manager
7 days ago
Sydney, Australia James Martin Institute for Public Policy Full timeAbout the role THE ROLE Working closely with the Executive Director, Research & Policy, you will be responsible for developing and delivering an ongoing program of collaborative research, policy engagement and joint projects with government, academics and wider stakeholders. Working with a range of experts, you will contribute insights and thought...
-
Principal Policy Manager
2 weeks ago
Sydney Western Suburbs, Australia NSW Aboriginal Strategy Policy Engagement Full time**_Together we shape thriving communities, public spaces, places and economies._** - **Aboriginal Identified Role**: - **Drive policy reform and influence outcomes for Aboriginal communities**: - **Temporary (Up to 30**th** January 2026) full-time (35 hours per week) opportunity with strong intention to extend**: - **Office location - Parramatta/Newcastle...
-
Policy Officer
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**Policy Officer** **Clerk Grade**:7/8 **Salary Range**:$110,266 - $122,058 + superannuation **Employment Type: T**emporary (up to 12 months), Full-Time **Location**:Sydney CBD - The Independent Review Office (IRO) is looking for a_**_ Policy Officer_**_ to join its Strategy Policy & Support Team_ **_ About the organisation_** The Independent Review...
-
Policy Officer
6 days ago
Sydney, Australia NSW Government -Planning Full time**_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Assistant Policy Officer role**: - **Various roles including permanent and temporary**: - **Merit pool will also be created for future vacancies**: - **Salary relative to experience, and ranges from $74,893.00 - $95,539.00...
-
Policy Officer
1 day ago
Sydney, Australia Nsw Government Planning Full time**Responsibilities**: Do you want your work to make a difference for NSW? Together, we create thriving environments, communities and economies. - Assistant Policy Officer role - Various roles including permanent and temporary - Merit pool will also be created for future vacancies - Salary relative to experience, and ranges from $74,893.00 - $95,539.00 +...
-
Policy Officer
2 weeks ago
Sydney, Australia NSW Government -Environment and Heritage Group Full time**_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Policy Officer, **Office of the Deputy Secretary, Biodiversity, Conservation and Science Directorate**: - **Ongoing full time opportunity, Parramatta based or other location by negotiation**: - **EO7 with salary relative to...
-
Policy Officer
2 days ago
Sydney, Australia NSW Government -NSW Police Force Full time**Clerk Grade 7/8**: - **Ongoing Full-Time**: - **Sydney Olympic Park** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven...
-
Policy Officer
5 days ago
Sydney, Australia NSW Department of Customer Service Full timeThe State Insurance Regulatory Authority (SIRA) is looking for a Policy Officer to join the Strategic Policy group within the Scheme Design, Policy & Performance (Motor Accidents Insurance Regulation) Directorate. **Benefits** - Permanent clerk grade 7/8 opportunity - Salary range: $110,266 - $122,058 commensurate with experience, plus superannuation -...
-
Policy Officer
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**Expression of Interest - Policy Officer 7/8** The State Insurance Regulatory Authority (SIRA) is looking for a Policy Officer to join the Workers & Home Building Compensation Regulation Directorate. The position is in one of our workers compensation policy teams. **Benefits** - Temporary until April 2026 clerk grade 7/8 opportunity - Salary range:...
-
Policy Officer
7 days ago
Sydney, Australia NSW Department of Customer Service Full timePolicy Officer **Grade**:DCS Clerk Grade 7/8 starting from $110,266 - $122,058 p.a. base salary, dependent on experience **Employment type**: Ongoing position available, full-time. Potential for Talent Pool creation to fill additional permanent or temporary roles. **Are you passionate about shaping policy and legislation that positively impacts the lives...