Customer Service Attendant

1 day ago

Toowoomba, Australia Ampol Full time

Casual position, in an ASX listed company
- Based at Toowoomba, QLD
- Customer service focused within our Distribution Business

**About Ampol**

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.

**About the role**:
Reporting to the Territory Manager, Queensland, you will be responsible for providing high quality service to customers, emphasis on safety and security and maintaining site appearance. You will be located at the Toowoomba Depot and operating hours will be between 5am - 5pm.

**Key responsibilities**:

- Serving customers efficiently and creating memorable experiences
- Delivering the standard of service and retailing excellence that our customers have come to expect.
- Maintaining store presentation and creating a clean welcoming environment
- Cash handling
- Authorising fuel pumps
- Stock filling and rotation
- General housekeeping - cleaning toilets, shelves, floors
- Understanding and complying with Ampol’s policies and procedures

**About you**:
This role will suit those who have a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities.

Whether you’re early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider.

**Key skills and experience**
- Retail experience
- Good level of computer literacy
- Excellent customer service skills
- Well developed written and oral communication skills

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