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Service Receptionist
2 weeks ago
**Wanneroo Isuzu UTE** are currently seeking a dynamic and customer-oriented Service Receptionist to join our team and play a vital role in delivering an outstanding experience to our clients.
Your primary responsibility will be to provide exceptional customer service, handle inquiries, and ensure the smooth flow of operations. Your friendly demeanour, excellent communication skills, and attention to detail will contribute to a positive and efficient service experience for our clients.
**What you will do**:
- Greet customers warmly and provide exceptional service both in person and over the phone.
- Manage the service desk, schedule appointments, and assist customers with inquiries.
- Coordinate service requests between customers and the service team, ensuring smooth communication.
- Handle administrative tasks such as filing, data entry, and managing paperwork for service transactions.
- Provide accurate information on services, estimated wait times, and basic vehicle maintenance.
**YOU**:
- Outstanding communication skills and ability to provide excellent customer service
- Excellent listening and problem-solving skills
- Exceptional organisational and time management skills with the ability to multi-task
- Ability to remain calm and composed under pressure, providing excellent service even in challenging situations.
- A team player with a positive attitude, demonstrating reliability and a genuine passion for delivering outstanding customer experiences.
- Computer literate with strong accuracy and attention to detail
**What's in it for YOU**:
- Be part of a national, innovative automotive company
- Paid parental leave
- Salary package your next vehicle through novated leasing
- Discounts at restaurants, hotels, gym memberships and entertainment
- Access to free, professional counselling through our Employee Assistance Program (EAP)
- Free Swan Yacht Club membership
- Discounted rates for First Aid training
**Who we are**:
Wanneroo Isuzu UTE is part of Autoleague, one of Australia’s largest and most innovative automotive retailers with 40+ franchise points representing the world’s largest manufacturers.
We take pride in delivering exceptional service, whether it’s helping customers find their perfect vehicle or providing top-quality servicing and parts.
**How to Apply**:
If you thrive in customer service and have a passion for the automotive industry, send us a copy of your resume and cover letter by clicking **'Apply'.**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
