Retirement Community Manager

2 weeks ago

Kogarah, Australia Australian Unity Full time

As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

Join our team at **St. Patricks Green Retirement Community, Kogarah** where we are leading the industry in driving our award winning ‘Better Together’ model, raising the quality of living in Retirement. We are proud of our culture; we are an embracing and supportive team, we welcome resident preferences and choice, we connect to engage our community of residents, families and care staff.

**What’s on Offer**:
We value our team greatly and the wonderful work they do within our Residential Communities, to enhance the lives of our residents - the most deserving people in our communities.

Our employees enjoy an enviable range of benefits, including the following:

- Competitive remuneration plus secure undercover parking
- Enjoy additional yearly **Well-Being and Community** leave days
- **14 week paid parental leave**, with equal benefit for **both** parents **PLUS **our Bump to Baby program for permanent employees
- **Employee Referral Program** - refer your friends and family members and receive a cash reward (Terms & Conditions apply)
- **Employee Assistance Program - **support and assistance for you and your partner at those times in life when you need it most
- Attractive **employee discounts** on Australian Unity products including Financial Advice, Dental, Home Loans, Private Health and General Insurance
- **Maxxia Rewards** - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more

**Your New Role**

As an experienced **Retirement Community Manager,** you will manage and oversee the day-to-day operations of our Retirement Village while ensuring an outstanding experience and quality service to our residents. This is an ongoing **Full Time role** working 5 days a week onsite.

What does your new role look like?
- Managing a small team which include administration, gardening, cleaning, catering and maintenance officers, delivering effective leadership, providing coaching and ongoing support
- Engaging in the retirement community; gaining resident feedback and building strong resident and business relationships
- Effective financial management; overseeing and delivering financial budgets, reporting, processing orders for contract services
- Meeting with Resident Committee; gaining valuable insight on community operations and opportunities
- Conducting self-assessments; identifying gaps and improvements aligned with the ARVAS Standards

**About You**:

- Proven management experience in a Customer service role or Retirement Community operations
- An energetic, driven individual with excellent communication and problem solving skills (essential)
- Strong business administration skills with experience in budgetary and financial management
- Experience leading and managing teams as well as coordinating gardening/trades services
- Full Covid 19 vaccination
- Proven ability to identify, meet and exceed key outcomes of national accreditation
- A compliance driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1999

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