State Operations Manager

6 days ago

Preston, Australia konnecting Full time

Competive Salary package and benefits
- Great career delevalopement and safe workplace environment
- Has a continous opportunity for career advancement

**Position Purpose**
Is responsible for maximising the Region’s trading performance of all stores within the region. The Operations Manager is accountable to ensure that all Stores within their division are following and complying with company policies and procedures, industrial awards and agreements and relevant regulatory standards.

This is an operational leadership role and is based at State Office. A large amount of time will be spent travelling from store to store. The position reports directly to the Divisional Manager and regular meetings will occur with the Divisional team to discuss the performance of the various stores.

**Safety**
- Accountable for the standard of safety culture in the state
- Accountable for implementing and evaluating safe work practices, improving safety performance and celebrating safety achievement.
- Accountable for all responsibilities in the mycar Safety care procedures specific to this position.
- Commit to maintaining health and safety principals both within own workplace and through the identification of potential risks at mycar

**Operational Procedures**
- Assist the Store Manager to provide Customer service to the appropriate standard to support the vision of ‘Winning the Customer for Life”
- Maintain Company Standards and policies and procedures with the workplace.
- Monitor competitor activity and communicate this to the Store Manager.
- Other general tasks as directed by the Divisional Manager.

**Financial Performance**
- Responsible for ensuring performance targets are met within the division.
- Responsible for setting financial objectives for each Service Centre.
- Compilation & reporting of division’s trading performance.
- Assisting in the development of budgets.
- Analysis of division / store trading performance & implementation of operational improvements as required.

**Building and Equipment**
- Ensure building and equipment maintenance is conducted on a regular basis in line with mycar policy.

**Customer Service**
- Ensure company customer service standards are in place, and are continually supported through team behaviours and ongoing training and coaching
- Handle customer complaints within authority guidelines

**People Management**

***
Adherence to Company policies & procedures through
- Provision of appropriate training, such as induction’s (Store Managers & wages staff), OH&S, Sales & Telephone, Technical.
- Recruitment & selection.
- Succession planning.
- Determination of store staff mix / numbers to meet store trading requirements.
- Conduct performance appraisals of Store Managers;
- Accountable to ensure that Store managers and Individual stores within their region are following and complying with all relevant company policies. Procedures, industrial instruments and regulatory standards.

**QUALIFICATIONS**
- Drivers Licence
- Tertiary qualifications in leadership, business/corporate an advantage
- Experience as a Store Manager (or equivalent industry experience) or multi
- site retail leadership or senior retail experience
- Ideally would possess Mechanical Knowledge

**Key Skills**
- Ability to prepare and execute Financial and Budgets
- Excellent stakeholder engagement, collaborative approach and relationship building skills at all levels.
- Good computer literacy.
- Proficient user of MS word, excel and power-point.

Interested applicants may send CV directly to

  • Operations Business Analyst

    4 days ago

    Preston, Victoria, Australia CW Retail Services Pty Ltd Full time $90,000 - $120,000 per year

    About Us Chemist Warehouse is one of Australia's largest retailers, growing continuously year on year. With over 600 stores in Australia, New Zealand, Ireland, China, and Dubai, and many more exciting locations to come, the secret to our success lies in our exceptional customer service paired with competitively priced quality products. We take great pride in...

  • Operations Business Analyst

    2 days ago

    Preston, Victoria, Australia Chemist Warehouse Full time $90,000 - $120,000 per year

    About UsChemist Warehouse is one of Australia's largest retailers, growing continuously year on year. With over 600 stores in Australia, New Zealand, Ireland, China, and Dubai, and many more exciting locations to come, the secret to our success lies in our exceptional customer service paired with competitively priced quality products. We take great pride in...

  • IT Operations Platform Manager

    2 days ago

    Preston, Australia Chemist Warehouse Full time

    **About Us**: Chemist Warehouse Retail is Australia’s largest retail pharmacy group with over 20,000 employees across our 600+ national store network. With a growing international presence in New Zealand, Ireland, China & Dubai - now is the time to join us. **About The Role**: The IT Operations Platform Manager is responsible for overseeing the...

  • Retail Store Manager

    1 week ago

    Preston, Australia Ghanda Clothing Full time

    We're on the hunt for a **Retail Store Manager** to lead the #GhandaGang in **Northland (Preston), VIC!** Join the fun and enjoy: - ** 38-hour week**:No fixed-rate salary! Get paid for the hours you work, no less! Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hours - ** Generous remuneration...

  • Assistant Venue Manager

    1 week ago

    Preston, Australia The Sporting Globe Full time

    The Sporting Globe® is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. We offer high-quality pub food complemented by a large range of beers, cocktails, and spirits in a welcoming family atmosphere. The venue is complete with a state-of-the-art fit-out, including over 70 screens! The Sporting...

  • Delivery & Installation Manager

    14 hours ago

    Preston, Australia National Grid Support Service Full time

    **Purpose of the Role** The Delivery & Installation Manager is responsible for the strategic oversight of solar panel installations across the company’s operating regions. This includes managing installer capacity and scheduling, field performance, procurement planning, and logistics operations in partnership with internal teams. This role excludes...

  • Deputy Area Operations Manager

    2 days ago

    Preston, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** - The Deputy Area Operations Manager is responsible for operational management across the local area including financial, budget, HR and performance management of staff, high profile case reviews and completion of ministerial briefings. The position leads practice to develop plans to bring about the changes necessary to ensure the safety,...

  • Operations Supervisor

    1 week ago

    Preston, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Yard Operator

    2 weeks ago

    Preston, Victoria, Australia Visy Full time

    Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling.As Australia's leading recycled and kraft paper manufacturer, Visy Pulp and Paper is a big part of our business.Our integrated recycling and manufacturing operations means we collect paper and cardboard from households and businesses and turn it into up...

  • Deputy Area Operations Manager, Child Protection

    13 hours ago

    Preston, Australia Department of Families, Fairness and Housing Full time

    Contemporary Child Protection Program - Collaborative workplace with supportive teams - Provide authoritative advice across a range of issues An exciting opportunity exists for a Deputy Area Operations Manager, Child Protection on a ongoing basis, to join the team in North East Melboure Area North Division offer a supportive team approach, regular...