Home Assessor

2 weeks ago

Sydney, Australia Youi Pty Ltd Full time

**Why Youi?**
- **Salary + Bonus + Phone + Laptop + Benefits**:

- **Fully maintained company car + Fuel card**:

- **Autonomous position within an awesome team environment**:

- **Comprehensive training, ongoing support, and professional development**

Since Youi emerged in Australia in 2008 we have built a strong brand through awesome customer service, tailoring products to individuals and challenging our competitors to do better. With over 1,700 employees, and a gross written premium exceeding $1billion, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels, backed by industry leading customer experience.

**About the Role**

As a Home Assessor, you will manage home building claims, and validate some contents claims. Using your technical skills and understanding of the claims process to determine the best outcome for our customers. You will build and maintain strong relationships with our customers and repairer network, whilst providing a high level of customer service representing the Youi brand. The area to be covered within this role would primarily include **Sydney, Wollongong, Blue Mountains and Lower Central Coast with occasional travel to rural areas.**

Duties include but are not limited to:

- Complete home and building assessments
- Oversee the quality of the entire claims process
- Ensure compliance with legislation
- Detect and reduce fraud
- Achieve fast turnaround times and control costs
- Be the face of our business and always provide awesome service

**About You**

You will be a driven individual, with the ability to adapt and work autonomously, as well as in a team environment.
- A background in Home Claims Management or Home Assessing
- Knowledge and understanding of the building industry
- An understanding of claims/building terminology and processes
- A people person with the ability to build strong relationships
- Excellent communication skills with a high attention to detail
- The drive to succeed and progress within the Assessing Team and the broader business
- A current and unrestricted driver’s licence
- Self-motivated and able to work autonomously

**Wha**t Youi can offer you**
- Comprehensive training, ongoing support, and professional development
- Competitive Salary + Bonus Structure PAID every 6 months
- A fully maintained company car + fuel card + the latest mobile business tools
- Autonomous & flexible ways of working
- Access to several Employee Benefits & Discounts
- Award winning health and well-being program
- 21 x days of annual leave PLUS an extra day for your birthday

**The Youi Difference**

We’re well known for having one of the best company cultures in Australia and this extends into the Assessing team, how we interact with each other, and with the broader business. Everyone is warm, friendly, and approachable and you’ll love getting to know the talented people that call Youi home. We live and breathe our Human value and embrace flexible working, with a focus on employee wellbeing. We believe when you’re feeling your best, you’ll do your best work and that means awesome outcomes for our customers and our community.

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