Facility Attendant Schwerkolt Cottage and Artspace

1 week ago

Melbourne, Australia Whitehorse City Council Full time

**$33 per hour + 11.5% Superannuation**:

- **Part Time - 8 hours per fortnight**:

- **Make a difference in the community**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

**The role**:
To provide front of house services to visitors to the Schwerkolt Cottage and Museum Complex and Whitehorse Artspace, ensuring a high level of customer service and the safety of our visitors.

You will also conduct tours of the facility providing information to visitors as well as maintaining a high level of high standard of exhibition displays.

You will be required to work one weekend every fortnight. There is also the opportunity for weekday tours and backfilling on an ad-hoc basis.

**About you**:
To be considered for this position you will have:

- Interest, knowledge or experience in local history and related cultural industries.
- Strong verbal communication skills, including the confidence to deliver presentations to groups.
- Previous experience working independently or in a team environment.
- Ability to work effectively in different venues and facilities that may have different work locations and structures.Experience delivering front of house services in a cultural facility while demonstrating strong customer service skills.

**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**

**Come and join the transformation**

**_Download the Position Description: _**

Facility Attendant Schwerkolt Cottage & Whitehorse Artspace.

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