Consultant

Posted: 17/04/2025

Closing Date: 19/05/2025

Job Type: Permanent - Full Time

Location: Wynnum

Job Category: Employment Services

**Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.**

**About BUSY Ability...**

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

**A bit about the role...**

Working within a Workforce Australia specialist contract; Ex-Offenders Program as an Employment consultant means taking on the challenging yet fulfilling responsibility of assisting a diverse range of clients in securing sustainable meaningful employment. You'll manage a varied and active caseload, focusing on retraining and upskilling while forging partnerships with local employers to create opportunities. This role requires resilience, outstanding conflict resolution abilities, and a track record of meeting KPIs. If you're passionate about making a positive impact on individuals' lives and communities, this position is perfect for you

This role is full time, fixed term until 30 June 2027 based in our Wynnum office. Working hours 8:30am-5pm Monday to Friday, in office.

**BUSY Benefits**
- Competitive salary: Circa $69k + super + NFP salary sacrifice
- NFP Salary Packaging (up to $15,900 per year) **PLUS**meal and entertainment card
- Access to Fitness Passport
- Paid Parental Leave, Retail Discounts, Annual My BUSY Day Off
- Career progression and internal opportunities
- Training and Professional development allowance
- Employee Assistance Program and Flare Wellbeing App
- Monthly, FLEXI day off
- Work as part of a team whilst working autonomously with your clients

**Desired Skills and Experience**:
**A bit about your experience**
- Demonstrated customer service experience
- Digitally savvy - intermediate computer skills
- Previous administration experience
- Ability to work under pressure and meet KPI’s
- Ability to resolve complex client situations with resilience and maturity
- Ability to obtain a Blue Card and National Police Check

**Next steps...**

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.