Patient Accounts Administrator
2 weeks ago
**Patient Accounts Administrator**
**Multiple flexible casual positions available**
**Join Us and You Will**:
- Grow your career in a supportive, nurturing environment
- Have access to flexible working practices
- Enjoy working as part of our close-knit, supportive team
- Play a critical role in our mission to deliver excellent customer service
**The Role**
- Key accountabilities of the role include:_
- Large volumes of outbound/inbound debt collection calls
- Generation and submission of accounts to patients, health funds and third-party payers.
- Payment and refund processing.
- Liaising with patients, health funds and other external stakeholders.
- Data entry and processing.
**About You**
This position is suited to a reliable, self-motivated individual with strong debt collection skills. You should possess a strong customer focus and demonstrate excellent communication skills.
**Essential Skills and Experience**
- Proven ability to work effectively in a team environment and independently as required.
- Excellent customer service skills, including friendly phone manner.
- Strong work ethics and reliable worker.
- Ability to complete tasks within designated timeframes and meet KPI targets.
- Ability to problem solve, with exceptional organisational skills and the ability to work under pressure.
**The Organisation**
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.
We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
**What’s in it for you?**
**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.
**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._
**Requirements**:
- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.
**To Apply
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