Leadership & Learning Manager

At Latitude, we make it possible - for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life.

We make it possible- To spend more time with your loved ones - with an extra week of paid leave each year through our Take 5 initiative.- To balance work and life - with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week.- To put your wellbeing first - with Sonder, a 24/7 support app for mental and physical wellness.

The Leadership and Learning Manager role reports to the Head of Organisational Development and Sustainability and has 2 two key areas of focus:

- Leading a team of learning professionals to design and deliver front-line, best practice, sales and service training for on-shore and off-shore teams.- Leading the design, development and delivery of progressive and impactful leadership development solutions for leaders (at various levels) across the enterprise.

Acting as the primary contact for learning and development within the organisation, the role partners closely with the business to diagnose L&D needs and craft innovative, industry-leading solutions.

Strong leadership, instructional design expertise, and advanced facilitation and coaching skills are essential to excel in this dynamic and influential role.

In this role, you’ll:
- Collaborate with the business to diagnose, design, build and deliver leadership development initiatives for leaders across the business- Lead a team of learning professionals who design and facilitate front-line sales and service training for on-shore and off-shore teams-
- Act as the primary contact for development needs across the organisation- Design, develop and deliver progressive leadership development offerings to suit business needs, aligned to strategy- Keep abreast of industry best practice and build/maintain a network of external SMEs

About you:
- Strong experience leading and managing learning teams, particularly teams responsible for delivering sales and service training, particularly in the financial services industry- Significant experience owning leadership development, including senior leaders and key talent pools- Advanced coaching and facilitation skills - minimum 5 years’ experience- Demonstrated ability to effectively partner with the business to identify learning needs and develop solutions- Tech: WorkDay, Zendesk, Canva, PowerPoint- Excellent communication skills, including presenting solutions to senior leaders and engaging with a range of diverse stakeholders- Proven ability leading organisational change, enhancing capability and fostering a positive culture

Sound like you? That's a good sign In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards and loans is what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. _Take Ownership, Pursue _Excellence,Win_ Together and Create Tomorrow_- Successful applicants will _be required_ to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens._