Events & in Room Dining Supervisor

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.

Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.

Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.

You are here. Now go anywhere

**Langlands Restaurant & Bar**

Langlands Restaurant & Bar is modern in nature but at the same time, rustic in character. Our kitchen provides Victorian sourced produce, married with a beverage list that will be ever changing. Langlands Restaurant's focus is fresh, colourful, sustainable and approachable.

**F&B Supervisor - Events & In Room Dining at Hyatt Centric Melbourne**:
Based on site in the Melbourne CBD, Food & Beverage Supervisor - Events & In-Room Dining, you’ll be at the helm of creating memorable experiences through our distinctive events and personalized in-room dining services. Lead a passionate team as you ensure that every event is flawlessly executed and every in-room dining experience exceeds expectations. Your leadership will play a crucial role in showcasing the Hyatt Centric’s dedication to excellence, making this an exciting and dynamic opportunity

**Some of the responsibilities include**:

- Oversee the execution of flawless events, from intimate gatherings to large-scale functions, ensuring every detail exceeds expectations.
- Supervise the smooth operation of in-room dining, delivering exceptional meals and service directly to guests' rooms.
- Mentor and train new associates, supporting their development and ensuring they’re fully immersed in the Hyatt culture of service excellence.
- Assist in day-to-day tasks, ensuring Hyatt’s brand standards and hygiene procedures are consistently upheld.

**Qualifications**:
**About You**:

- Experience in a supervisory role within a high-paced, service-driven environment, particularly with event planning or in-room dining services
- A current Victorian Responsible Service of Alcohol (RSA) certificate
- Exceptional customer service and interpersonal skills, with a knack for time management
- The ability to confidently make decisions in high-pressure situations and consistently go the extra mile
- A flexible approach to work, with the ability to thrive in a rotating roster that includes weekends and public holidays

**Culture Statement**:
We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to, and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality and quintessential.

**Hyatt Centric Melbourne employees enjoy, but are not limited to**:

- Complimentary and discounted accommodation across Hyatt Hotels world-wide
- Flexible work attire - no stuffy suits
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Discounted dining in our Level 25 Restaurant and Bar
- Investment in your career development through training, opportunities and mentor-ship
- Complimentary laundry for work related items

**How to apply**

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Come work for an organisation that celebrates individuality, empowers everyone to be their best and provides unique experiences to our colleagues and guests. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld, #WorkAtHyatt or #WorldofHyatt