Aova Investigations Specialist

**We are Woolworths Group
**We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
- **Full Time Opportunity**:

- **Flexible working options - open to applicants in Sydney, Melbourne or Brisbane**:

- **Excellent opportunity for growth within the group
**Welcome to the People Team**

Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people - through the design and delivery of a seamless and enriching Team Member experience. One that strengthens the foundations of our organisation by empowering passionate Team Members to become purpose-led Woolworths Group advocates and attracting a new generation of talent to the group.

At Woolworths, we believe in putting our customers and team first. This role sits within the Safety Soutlons Tribe in Safety, Health & Wellbeing (SHW) Platform. The AOVA Investigations Specialist role will contribute to the delivery of the SHW ambition of: We care for and protect everyone we engage through the AOVA squad.

The Investigations Specialist is responsible for the implementation of the High Harm offender approach supporting Woolworths Group relating to AOVA risk. This role will work cross functionally across the Group in partnership with local law enforcement in the identification and apprehension of high harm offenders from our store environments.

This role will work cross functionally across the business, partnering with other Investigations teams to ensure best outcomes are achieved and effective external partnerships with State and Federal Police are leveraged.

**What you’ll do:
- Lead and support best practice Investigations aligned to a Group framework
- Development and delivery of a high harm offender approach
- Leverage State Based legislation to mitigate future risk of AOVA incidents through recidivist offenders
- Utilisation of IMC data, Auror and WIMs to package an investigations brief working in collaboration with Police
- Identify root cause of AOVA incidents and make recommendations through the squad to implement initiatives to prevent recurrence Supporting the relevant teams through incident responses when needed (Sev 1 & 2 AOVA incidents)

**What you’ll bring:
- 3-5 years experience in an Investigations role - Policing experience is a strong bonus
- Prior experience leading Loss Prevention or Asset Protection teams, preferably in a highly matrixed and complex retail or FMCG organisation
- Functional expertise in risk mitigation relating to Acts of Violence and Aggression
- Strong leadership, stakeholder engagement and communication skills, supported by experience in leading teams Ability to travel occasionally, as required

**What you’ll experience
- The opportunity to grow within the group
- Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia
- Hybrid or fully remote working arrangements depending on your home location
- Unparalleled growth opportunities Get your Woolies worth through team member benefits across all of our brands

**Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.