Retail Manager

Mirvac is a brand that creates and curates better experiences. We are more than developers or builders - we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism.
As creators of positive change, we see each new project as an opportunity to leave a lasting legacy, delivering enduring value for all Australians. We focus on sustainability, innovation, and shared value, to return benefits to our customers, partners, investors, and communities.
Join us as we work towards building the imagine nation.
Your opportunity
As Retail Manager, you will support the delivery of high-quality services, operational excellence and a customer-centric focus at the asset(s), with an emphasis on driving relationships with retail operators to ensure sustainable and profitable performance that is aligned with the asset strategy.
**Your responsibilities will include**:
Drive strong engagement with key stakeholders (internal and external) to support effective decision making and enable strategic execution, whilst cultivating a customer-centric culture across all aspects of asset management
Build collaborative relationships with retail operators, community partners, authorities and customers
Contribute to the preparation and actively work to meet the objectives of the Strategic Asset Plan for the asset(s)
Contribute to the preparation and implementation of the asset’s income and expenditure budgets, and provide support through continuous monitoring, reforecasting and prudent management of all budgets
Work closely with retail operators to execute strategic retail management planning, and ensure offerings are maximised at the asset and opportunities are identified to improve sales
Deliver service and reporting requirements in compliance with Co-Owner Agreements and Property Management Agreements
Drive collaboration within teams to create and deliver strategic programs that optimise asset positioning and market share, and enhance the customer experience through active marketing, events, activations and capital initiatives
Work with the Marketing team to maximise sales and traffic, and provide direction for targeted marketing initiatives to work on identified objectives and issues
Ensure compliance with lease terms in accordance with lease documentation, business unit deadlines and best practice
Provide leadership to the asset team to develop and improve their collective strengths, skills and knowledge, while fostering high levels of engagement and performance
Responsible for ensuring the asset is always maintained and presented to the highest standard
Act as Duty Manager on evenings/weekends/public holidays as required
Work collaboratively with team members and stakeholders to ensure system/data integrity, efficient information flow and to drive portfolio wide excellence and efficiencies through consistency of approach, reporting and transfer of experiences and learnings
Your point of difference
5+ years of experience in property, including asset management experience
Demonstrated success in achieving results through effective leadership, stakeholder relationship management at all levels, and by driving a customer-centric strategy
People management experience, with people being developed and empowered to succeed
Experience in preparing asset income & expenditure budgets on an accrual basis and strategic asset planning
Hands on experience in property forecasting tools including Cougar, MRI and Yardi is desirable
Relevant tertiary qualifications are highly desirable
Exceptional organisational and resource management skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time
Ability to think strategically, adapt to change, deal with ambiguity and complexity
Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process efficiencies and effectiveness
A commitment to quality, professionalism, confidentiality and attention to detail
Life at Mirvac
93% of our employees said that ‘they were proud to work for Mirvac’
Leadership and Professional Development Programs including Mirvac Masters
Diverse workforce with over 25 ethnicities and 33 languages spoken
Discounts across health, wellness, lifestyle, motor vehicle, travel, technology
Rewarded with $1000 Mirvac Securities annually
All of these attributes are preferred, if you think you may be the right fit for the role please still apply.