Performance Analyst

4 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Provide expert support on reporting, operational analytics, and data governance
- Hybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave)
- Flexible locations; Brisbane, Sydney or Melbourne

**About the role**

As a Performance Analyst, you’ll provide expert support on reporting, operational analytics, and data governance across Operational Excellence and broader insurance functions. You’ll lead the design and maintenance of productivity tools, drive adoption of processes that enhance efficiency, and proactively identify opportunities for improvement. Partnering with the Insurance Operations Leadership Team and Reporting & Insights Initiative Lead, you’ll align analytics and governance practices to strategic goals, delivering value and supporting future business needs.

**What you'll do**
- Support productivity by integrating best practices, standards, routines, and governance
- Provide system and admin support to onshore and offshore teams
- Manage system maintenance, upgrades, and supporting processes
- Train and coach users to build competencies in tool capability
- Analyse trends to identify issues, deliver insights, and recommend improvements
- Influence Operational Excellence teams to design effective data treatment processes

**What you'll bring**
- 3+ years’ experience in project/delivery roles, ideally in financial services or insurance
- Previous experience with Tableau, Power BI, Cognos, or Redshift (or other SQL programs)
- Demonstrated quantitative, analytical, and strong Root Cause Analysis and problem-solving skills
- Excellent communication skills across technical and non-technical audiences

**What we can offer you**
- Variety of flexible work arrangements and leave options
- Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave
- Generous discounts on insurance products
- Exclusive offers on more than 400 of retailers including Myer, David Jones, Coles and Woolworths
- Invest in your brighter future with ongoing study support and career development programs

**About Suncorp Group**

We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
- At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

**Advertised**: 17 Apr 2025 AUS Eastern Standard Time
**Applications close**: 01 May 2025 AUS Eastern Standard Time

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