Motor Assessor

5 days ago

Brisbane, Australia Insurance Australia Group Full time

Make a difference as a Motor Assessor.
From September 2025, RACQs insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. Were proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities.
Your RoleYoull assess motor vehicle damage, ensure safe and cost-effective repairs, and deliver fair, high-quality claim outcomes. You'll collaborate with members and smash repairers to uphold RACQs brand promise, support vulnerable customers with empathy, and ensure repairs meet industry and regulatory standards.
As part of your toolkit, youll be provided with a fully maintained company vehicle, phone, and laptop to support you in delivering great service wherever you are.
This full-time opportunity, based in and around Meanjin (Brisbane), offers a hybrid work environment with core hours of 8:00am to 4:00pm, Monday to Friday.
About You Trade-qualified in Panel Beating, Spray Painting, or Motor Mechanics with 35 years experience Strong communication and customer service skills, with a focus on empathy and member support Confident in assessing vehicle damage and repair methods aligned with industry and regulatory standards Skilled in problem-solving, decision-making, and managing competing priorities Tech-savvy with solid computer skills and a commitment to continuous learning and collaboration
Joining RACQ youll have access to a raft of benefits from across the Group: Boosted superannuation with 13%as standard Up to 50% off personal insurance, including home and motor insurance 5 myLeave days per year on top of annual leave Work from home and many more flexibility options with myFlex Discounts on every day and special occasion items*employment type eligibility criteria apply
About UsAs part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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