Store Supervisor

5 days ago

North Lakes, Australia Gotcha Fresh Tea Full time

**Gotcha Fresh Tea** is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order.

Like a single origin coffee or a fine bottle of French wine from a single vineyard, Gotcha Fresh Tea flavour is unique and unmistakable.

With a delectable selection of handcrafted teas, collagen teas, and milk teas, Gotcha has tea for all connoisseurs whether they be from the east or the west.

**ABOUT THE ROLE**

In the role of Store Supervisor at Gotcha, a day in your life will include:

- Manage and work with Area Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentation
- Lead by example and drive our Team Members to deliver memorable customer service and experience
- Ensure all Gotcha standards are upheld at all times
- Work with Area Manager to assist with people related tasks including training, development and coaching
- Build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued
- Prepare and serve menu items to the highest standard
- Complete in-house training to keep you up to date
- Weekly stocktaking

**ABOUT YOU**

To be successful in the role of Store Supervisor at Gotcha, you will have:

- Passion for Bubble Tea
- Previous hospitality or retail experience is essential
- Exceptional customer service skills
- Ability to lead and effectively communicate with a team
- Energetic, positive and guest focused with can-do attitude
- Passion for hospitality and love the energy that the industry brings
- Enjoy creating memorable experiences for all our customers
- Driven to provide exceptional guest service at all times
- Ability to work well collaboratively as part of a team

**EMPLOYER QUESTION**
- How many years' experience do you have as a Store Supervisor/Duty Manager?
- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- Are you available to work on a rotating roster?

**Job Type**: Part-time

Pay: $26.00 - $31.00 per hour

Expected hours: 24 - 32 per week

Schedule:

- Monday to Friday
- Weekend availability

Application Question(s):

- What days are you available to work?

Work Authorisation:

- Australia (required)

Work Location: In person

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