Insurance Broker Assistant

1 day ago


Brisbane, Australia GGB - Global Full time

**Introduction**

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

**Overview**
**Gallagher **is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia **Top Insurance Employers **and **Forbes Best Employer for Women**.

The **purpose of this role** is to provide administrative assistance support to the National Manager - MIS, Insolvency and Turnaround. This role will include:

- Coordinating and compiling new business quotes and renewals
- Maintaining data entry and follow ups
- Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters and other key partners
- Assisting in the overall account management and debtor management
- Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information is accurately prepared
- Gathering relevant client information and monitoring key issues to provide assistance to broker
- Ensure 100% accuracy of documentation and policies for external and internal clients and procedures
- Proven knowledge with Insurance experience, predominately Domestic risks and Insurance activities / trends

**This is a great opportunity and to be considered**, we are seeking an experienced Broking Assistant in a similar role plus:

- Tier 1 or 2 qualification
- Strong computer literacy and time management skills with the ability to prioritise and multi-task
- Excellent verbal and written communication skills
- Excellent administration skills with a high attention to detail
- Strong commitment to client service excellence
- Ability to work in a fast-paced environment and thrive under pressure
- Strong Microsoft Office skills (namely Microsoft Excel)

**Gallagher Benefits - we offer great benefits and career development opportunities **including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 400+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.
- Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider._

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any fo



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