Itsm Release Management Lead

1 week ago

Canberra, Australia CYOS Solutions Full time

**Application closing date**: Monday, 02 June 2025 - 11:59pm, Canberra time

**Estimated start date**: Tuesday, 01 July 2025

**Location of work**: ACT

**Length of contract**: 12 months

**Contract extensions**: 1 x 12 months

**Security clearance**: Must be able to obtain Baseline

**Rates**: $90 - $120 per hour (inc. super)

The Aged Care Quality and Safety Commission (ACQSC) is seeking an ITSM Release Management Lead.

Key Responsibilities:

- Plan, manage, and coordinate all activities related to the technology release process, including scheduling, communication, and documentation for RBAC and other digital products.
- Define and implement release management processes and ensure adherence to the best practice process is followed across all teams.
- Collaborate with project managers and operational stakeholders to identify potential risks and issues in the release pipeline and mitigate them effectively.
- Facilitate release planning meetings and post-release reviews to gather feedback and improve processes.
- Work with project managers and operational stakeholder teams to provision and maintain environments, ensuring that they align with project requirements.
- Provide regular updates to stakeholders on the status of releases, including risks, issues, and key milestones.
- Maintain comprehensive documentation for all release and environment management processes, including configuration management, deployment procedures, and rollback plans.
- Ensure that all releases comply with regulatory requirements, security policies, and internal standards.
- Conduct audits and reviews of release processes and environments to identify areas for improvement and ensure continuous compliance.

**HOW TO APPLY**

Please update your CV to highlight your previous work experience to demonstrate your suitability for this role. You will be required to provide a written summary of no more than 3000 characters to demonstrate your capability and capacity for the role by addressing the Key Responsibilities in the Job Description.

  • ITSM Project Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeitsecurity Full time $90,000 - $123,000

    Job TitleWe are partnering with a global business to search for highly skilled individuals for an ITSM project.The successful candidates will have strong knowledge and experience in ITSM products, preferably ServiceNow, and hold a TSPV security clearance.Key Roles:IT Configuration Manager: Manage and maintain IT infrastructure and configuration.IT Asset...

  • Itsm Lead

    2 weeks ago

    Canberra, ACT, Australia Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Itsm

    2 weeks ago

    Canberra, ACT, Australia Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Change And Release Manager

    2 weeks ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JJ2182**Title**:- Change and Release Manager - ITSM, Incident, SLA**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 Months + 12 Month**Description**:- **Leading Federal Government Department**:- **Initial 12 month contract + 2 x 12 month extensions**:- **Rewarding rates and working from home...

  • ITSM Governance Lead

    3 weeks ago

    Canberra, ACT, Australia Talent Full time

    OverviewITSM Governance Lead | Service Management | Multi-Supplier DeliveryLocation: Canberra, ACTClearance: NV1 Security Clearance (Mandatory)Contract Length: 12 months + 2 * 12 months extensions (Based on the discretion of the Department)About the position:We are seeking an experienced ITSM Governance Lead to drive the uplift, governance, and continuous...

  • ITSM Governance Lead

    2 weeks ago

    Canberra, ACT, Australia Talent Full time

    OverviewITSM Governance Lead | Service Management | Multi-Supplier DeliveryLocation: Canberra, ACTClearance: NV1 Security Clearance (Mandatory)Contract Length: 12 months + 2 * 12 months extensions (Based on the discretion of the Department)About the position:We are seeking an experienced ITSM Governance Lead to drive the uplift, governance, and continuous...

  • ITSM/SIAM Project Positions x6

    7 days ago

    Canberra, Australia Kinexus Full time

    Kinexus is a recruitment partner to the Australian Government specialising in defence, national intelligence and security cleared industries requring higher levels of clearance. We've partnered with a global business that partners with government departments in the national intelligence community in searching for TSPV cleared individuals for a ITSM/SIAM...

  • Itsm/Siam Project Positions X6

    2 weeks ago

    Canberra, ACT, Australia Kinexus Full time

    Kinexus is a recruitment partner to the Australian Government specialising in defence, national intelligence and security cleared industries requring higher levels of clearance. We've partnered with a global business that partners with government departments in the national intelligence community in searching for TSPV cleared individuals for a ITSM/SIAM...

  • Highly Skilled ITSM Professionals Wanted

    2 weeks ago

    Canberra, ACT, Australia beBeeITSM Full time $80,000 - $130,000

    We are seeking professionals to fill ITSM/SIAM project positions in a large federal government department. This opportunity requires TSPV-cleared individuals with strong knowledge and experience in ITSM products, preferably ServiceNow.The selected candidates will work on various ITSM/SIAM projects, focusing on IT configuration management, asset management,...

  • ITSM/SIAM Project Positions x6

    3 weeks ago

    Canberra, ACT, Australia Kinexus Full time

    Kinexus is a recruitment partner to the Australian Government specialising in defence, national intelligence and security cleared industries requring higher levels of clearance. We've partnered with a global business that partners with government departments in the national intelligence community in searching for TSPV cleared individuals for a ITSM/SIAM...