Gaming Attendant

2 weeks ago

Carlton, Australia Royal Hotel Carlton Marlow Hotel Group Full time

**About Us**:
At **The Royal Hotel Carlton**, we’re dedicated to providing an exceptional gaming experience. We pride ourselves on our welcoming atmosphere, outstanding customer service, and commitment to creating memorable moments for every guest.

**Key Responsibilities**:

- Be the first friendly face guests see - welcome them warmly and offer assistance with gaming machines and facilities.
- Share your knowledge of games, current promotions, and venue policies to enhance the guest experience.
- Keep the gaming floor looking sharp - ensure everything is clean, tidy, and operating smoothly.
- Jump in to troubleshoot and resolve any guest issues with speed and professionalism.
- Help create a safe, fair, and exciting gaming environment for everyone.
- Handle cash and transactions with accuracy and integrity, following all company procedures.
- Work side-by-side with a great team to ensure every guest has a seamless and enjoyable time.
- Stay in the loop with the latest promotions and offerings so you're always one step ahead.

**Job Type**: Casual

Pay: $29.40 - $36.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Rotating roster

Supplementary Pay:

- Overtime pay
- Penalty rates
- Tips

**Experience**:

- gaming: 1 year (preferred)

Licence/Certification:

- RSA & RCG (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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