Club Pilates Lane Cove General Manager

3 days ago

Lane Cove West, Australia Lane Cove Gymnastics Club Full time

**General Manager - Club Pilates Lane Cove**

**Join Our Team: Launch Your Career with a Global Fitness Leader**

We're seeking a dynamic and results-driven General Manager to lead the successful launch and ongoing management of Club Pilates Lane Cove, a premier Reformer Pilates studio. This role offers a unique opportunity to transition from a sales-focused position to a General Manager role, with comprehensive training and support from our experienced Brand Manager.

**About the Role**:
As General Manager, you will be responsible for driving sales, delivering exceptional customer service, and overseeing the day-to-day operations of our studio. This role is an excellent opportunity for career growth, with the potential to transition into a full-time General Manager position.

**Key Responsibilities**:
**Sales and Growth**:

- Execute a minimum of 50 outbound sales calls per day, nurturing leads and securing presales
- Build strong relationships with prospective members, understanding their fitness goals and tailoring your approach
- Consistently meet and exceed monthly sales targets

**Customer Service**: - Provide prompt, professional, and personalised responses to inquiries, ensuring a positive customer experience
- Foster a culture of exceptional customer service within the studio

**Operations and Management**:

- Manage the studio's sales pipeline and day-to-day operations
- Collaborate with the Brand Manager to develop and refine sales strategies
- Maintain detailed records of all interactions, ensuring accurate tracking of leads and sales progress

**Transition to General Manager**:

- As you progress in the role, you will take on additional responsibilities, including staff management, inventory control, and studio operations

**Requirements**:

- 1-2 years of proven sales experience, ideally within the fitness or wellness industry
- Experience with Reformer Pilates and willing to become certified
- Proven ability to build trust and rapport over the phone
- Strong ability to work autonomously and manage time effectively
- Exceptional communication, negotiation, and interpersonal skills
- A strong work ethic, a proactive attitude, and a passion for achieving results
- Genuine enthusiasm for fitness and wellness, and a strong belief in the transformative benefits of Pilates

**What We Offer**:

- Competitive hourly rate with performance-based incentives
- Opportunity to be part of a rapidly growing and successful global brand
- Comprehensive training and ongoing support from our experienced Brand Manager
- Significant potential for career advancement, including a possible full-time General Manager position
- Flexible scheduling, approximately 25-30 hours per week during the presales period

**Job Type**: Casual

Pay: $25.66 - $39.05 per hour

Expected hours: 25 - 30 per week

Schedule:

- Day shift

Application Question(s):

- Are you willing to commit long term to this role?

**Experience**:

- Reformer Pilates: 1 year (required)
- Management: 1 year (required)
- sales: 1 year (required)

**Language**:

- fluent English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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