Medical Receptionist

1 week ago

Salamander Bay, Australia Salamander Bay Doctors Full time

About Us:
At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach. Our team at **Salamander Bay Doctors**is driven by a shared commitment to excellence and innovation in the medical field.

Role Overview:
We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at **Salamander Bay Doctors**. In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

Key Responsibilities:

- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, Eftpos, and direct bill transaction.
- Invoice Medicare, Private Health Funds, TAC, Workcover.
- Knowledge of the MBS schedule and correct billing procedures
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries
- Fill in the roster when staff is away, on holidays and sick leave.
- Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
- At all times maintain confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day to day operations of the medical centre.
- Exceptional customer service and teamwork skills.

Selection Criteria:

- Demonstrated ability to work in a team and willing to learn
- Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
- Demonstrated strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively in a fast paced environment
- Demonstrated sense of being compassionate and empathetic when when dealing with patients
- Demonstrated strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner
- At least 1 year experience as a Medical Receptionist in a medical practice is required
- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Immunisation Record
- Driving Licence/ Photo ID

**Job Type**: Casual

Pay: $27.00 - $35.00 per hour

Schedule:

- Shift work

Ability to commute/relocate:

- Salamander Bay NSW 2317: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical admin: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Casual Medical Receptionist

    17 hours ago

    Deception Bay, Australia Rothwell Family Practice Full time

    Previous experience as a medical receptionist essential - Best Practice Software experience is an advantage - An eye for detail - Reliable - Ability to work autonomously - Fits well with the team - CPR certificate required - Covid-19 vaccination and influenza vaccination required - Approximately 24 to 32 hours per week **Job Type**: Casual **Salary**: From...

  • Medical Receptionist

    4 days ago

    Neutral Bay, New South Wales, Australia L&C HEALTHCARE PTY LTD. Full time $30,000 - $35,000 per year

    About UsL&C Quality Healthcare is committed to a collaborative approach to health and wellness, offering a variety of services to meet the needs of our diverse client base. We pride ourselves on creating a welcoming, supportive environment where our patients can receive the care they need to improve their well-being.The Role:We are looking for a friendly,...

  • Receptionist

    2 days ago

    Tanilba Bay, Australia Tanilba Bay Medical Centre Full time

    Tanilba Bay Medical Centre is a well-established, busy modern medical practice with a friendly and supportive work environment. This is an amazing opportunity for a receptionist to join our highly driven team and learn on the job. You must have: - Strong work ethic, be reliable and punctual - Bubbly personality and phone manner - Professional, neat and tidy...

  • Medical Receptionist

    18 hours ago

    Rose Bay, Australia Rose Bay Medical Clinic Full time

    We are a busy private billing family medical clinic in the Eastern suburbs. - The role includes greeting and helping patients; answering phone calls and either scheduling appointments or dealing with patient requests; calling patients who require follow up appointments or for any other reason required by doctors; communication with other medical facilities;...

  • Medical Receptionist

    4 days ago

    Deception Bay, Queensland, Australia For Health Group Full time $45,000 - $60,000 per year

    About ForHealthAt ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.The OpportunityWe are...

  • New Medical Receptionist

    17 hours ago

    Byron Bay, Australia Qscan Group Full time

    Boost your career in medical administration - Tailored personal and professional development opportunities - Work alongside a team of professionals passionate about continual improvement **About North Coast Radiology and Qscan Group** *** Serving the beautiful far North Coast NSW community since 1974, the North Coast Radiology Group (NCRG - part of Qscan...

  • Senior Medical Receptionist

    7 days ago

    Hervey Bay, Queensland, Australia UnitingCare Health Full time $60,000 - $80,000 per year

    Senior Medical Receptionist | St Stephens HospitalEmployment Term:  Casual Opportunity AvailableLocation: St Stephens Hospital, Hervey BayRemuneration: $36.08 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)Make a meaningful difference with St Stephens Private HospitalAt St Stephen's Hospital, we are Australia's first fully...

  • Medical Reception

    1 week ago

    Double Bay, Australia Boots & All Consulting Full time

    **Medical Reception / Patient Coordinator** **About Us**:We offer surgical and non-surgical treatments for the Face, Body, Hair and Skin. We currently have four specialist surgeons working in our thriving practice, who offer our patients' solutions for both surgical and non-surgical rejuvenation. This new and exciting role will pay above Award rate of pay...

  • Practice Manager

    1 week ago

    Tanilba Bay, Australia Tanilba Bay Medical Centre Full time

    Tanilba Bay Medical Centre is a well established medical centre with friendly and supportive team of doctors, allied health and amazing staff. This is a great opportunity for the right person to join and manage team. To be eligible for the position, successful applicants must have experience with: - Patient Management systems (e.g Best Practice) &...

  • Medical Receptionist General Practice

    1 week ago

    Hervey Bay, Queensland, Australia Bayswater Family Practice Full time $60,000 - $80,000 per year

    About usBayswater Family Practice provides whole patient comprehensive medical care to patients and their families. This includes antenatal care, childhood and adult immunization, preventative medicine, skin cancer surgery, chronic disease management, aged care and end of life care. The ethos is to provide "cradle to the grave" medicine. It is a private...