Family and Carer Peer Worker

**About us**:
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

**About the service**:
The service in Caboolture is funded by the Australian Government, to provide a streamlined approach to support better mental health and social wellbeing across the country. The service is tailored to the needs of the community and provides a combination of peer-led recovery and clinical support.

The Medicare Mental Health Centre provides a safe, welcoming and supportive environment for people experiencing psychological distress, providing an alternative to presenting to the Emergency Department for low risk individuals, and allowing them to access support from trained mental health professionals within their community, outside a clinical setting.

**On offer**:

- Based in Caboolture, QLD
- Permanent, part-time (0.8FTE) opportunity
- Salary Packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
- Paid parental leave support
- Supportive team environment
- Excellent training and career development

**Role overview**:

- Assist families and carers of people living with a mental illness to achieve purposeful coping in their care of them and enhance well being in all aspects of their lives.
- Assist and educate families and carers in order to facilitate better access to appropriate services.
- Provide emotional support, guidance and individual one on one coaching/counselling upon identifying the support needs of each individual carer or carer family.
- Provide advocacy or support self-advocacy for carers where appropriate.
- Plan, promote, facilitate and evaluate the delivery of the mental health education and other relevant programs.
- Respectfully, effectively and efficiently respond to issues raised by clients, their advocates or family members.
- Identify, develop and maintain links with relevant service providers, carers and consumer groups.

**Requirements**:

- Minimum of a Diploma in mental health or community services related discipline (ideally a completed Degree)
- Previous experience in a Support Worker, or related, role
- In
- depth understanding of issues pertaining to mental illness/or disabilities and their impact on individuals, families and communities.
- Background knowledge and understanding of drugs, alcohol and illicit drug use impacting upon the health of individuals and families
- Experience in group facilitation
- The ability to work autonomously, under supervision and as part of a team.
- Demonstrated effective listening, empathy and communication skills
- Excellent negotiation, problem solving and decision making skills, as well as the ability to work to time frames, meet deadlines, and work in challenging situations.
- Demonstrated ability to work with families, carers, government agencies and community services
- Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
- Competence with Microsoft Office
- Must be eligible to apply/currently hold a Blue Card
- Current Driver's license

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Video