Commercial Underwriting Manager

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Commercial Underwriting Manager is responsible for developing and implementing the Underwriting Strategy for the Commercial Team in conjunction with the relevant Line of business Heads and Regional Manager Arch Underwriting at Lloyd’s Australia (AUALA) for business deemed appropriate to be transacted in the relevant Commercial team structure.

The Role is tasked with achieving profitable premium growth in line with Arch targets and within Arch Guidelines.

The Commercial Underwriting Manage is a key member of the leadership team; setting expectations, driving results, maintaining team culture, and managing their specific underwriting team.

Role Summary and Purpose

Underwriting:
- Underwrite relevant products as directed by the business- Manage a team of underwriters - underwriting the specific class of business.- Develop maintain and maximise distribution networks/opportunities.- Achieve planned underwriting results for new and existing business.- Provide professional service to intermediaries.- Develop the technical expertise of all underwriting staff, effectively managing direct reports and their performance.- Establish premium plans and maintaining credit control of business written.- Portfolio Management.- Management reporting responsibilities.- Establish/revise or update Underwriting guidelines as required.- Train, coach and mentor team members to achieve planned underwriting targets.- Communicate the strategic direction to all staff within control, maintaining high visibility and strong leadership.- Regional Travel as required by the business.

People management responsibilities:
- Communicate organizational goals with team members and clarify set expectations.- Monitor employees’ productivity and provide constructive feedback and coaching.- Oversee employee’s performance; organize regular 1:1 meeting to discuss performance, manage underperformance, conduct annual performance reviews, support setting annual goals.- Provide guidance, support and mentoring to the employees.- Identify development needs of employees and discuss career development aspirations.- Review leave requests as per the policies, oversee team operation, manage employees’ workload and attendance, including monitoring employees recorded work hours and flexible working arrangements.- Conduct disciplinary conversations when required.- Manage recruitment process within reasonable timeframe; identify recruitment needs, conduct interviews and provide feedback.- Prepare and manage onboarding of new employees; prepare new employee’s training.- Ensure adherence to legal and company policies and procedures is undertaken.

General responsibilities:
- Collaborate effectively with other business units.- Adhere to company’s policies, procedures and local guidance as well as to the legislation.Other reasonable duties as directed by the business, within the scope of the role.

Role Requirements & Skills

Skills / Competencies- Displayed effective and strong leadership skills.- Demonstrate a proven ability to communicate effectively both verbally and in writing.- Ability to develop and maintain effective relationships with internal and external stakeholders.- Display customer service-oriented approach.- Display innovating and solution-oriented approach.- Possess strong attention to detail.- Possess excellent time management skills.- Demonstrable experience in portfolio management.- Demonstrable experience in the underwriting class specified.- Strong Networking Skills.- Strong emotional intelligence.

**Qualifications**:
- Tertiary qualifications
- desirable but not essential.- Relevant Industry Qualifications.

Experience- Minimum 10 years’ experience working in the specific underwriting class: or relevant industry experience.

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