Claims Adjuster

**Together. We**
**(re)think work.**

Together we can (re)shape
the insurance world.

Company
HDI Global SE

Place of work
Sydney or Melbourne,
Australia

Type of employment
Full-time

Learn more
careers.hdi.group

**Claims Adjuster**
HDI Global SE - Germany’s leading industrial insurer - has been
servicing German and European companies in Australia and New
Zealand since 1995. HDI Global SE, Australia has since expanded to
service Australian and New Zealand Corporate clients from our
headquarters in Sydney and our branch offices in Melbourne,
Brisbane, Perth and Adelaide.

As an industrial lines insurer, HDI Global SE (HDI) meets the needs of
SMEs, industrial companies and corporate customers with insurance
solutions that are specifically tailored to their requirements. In
addition to HDI's prominent position in the German and broader
European market, the company also has operations in more than 175
countries through foreign branch offices, subsidiary and peer
companies, and network partners. The company is thus able to offer
its customers local policies for their global operations, which ensure
that the established service and insurance protection is extended for
all covered risks world-wide.

The Accident and Health claims adjuster is responsible for the registration, assessment,
investigation, negotiation, and closure of A&H claims. This in-house role involves interacting
with claimants, insurance brokers, underwriters, adjusters / surveyors and various other
parties involved in the A&H claims process. You will be working under the supervision and
guidance of the A&H claims manager and senior claims adjuster.

Claims Adjuster x 2 - Accident and Health (A&H)

Managing and supporting day to day activities of the Accident and
Health portfolio, including Travel claims.
Triaging and managing new Accident and Health claim notifications
Managing and settling a portfolio of claims from first advice through to
settlement.
Conveying decisions to the insured broker and explaining the reasoning
behind those decisions when necessary.
Gathering and analysing claims related documents to support claim
closure.
Maintaining accurate claims records in the company's database and
complying with all relevant regulatory requirements.
Working collaboratively with internal teams, such as the broader claims
team, underwriters, and risk management.
Participating in training schemes as required and showing a
commitment to continuous professional development.

Your Role

About you:
Undertaking a tertiary qualification in Business, either at TAFE
(Certificate or Diploma level) in Business or ANZIIF(Foundation
Certificate in Insurance or above ) or Bachelor’s degree in Business,
Administration, Insurance or a related field.
Competency in Excel, Microsoft word and Outlook.
Min 2 years’ experience working in claims related to A&H insurance.
Good communication (verbal and written) and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Good organisational and multitasking abilities.

Your benefits:
Flexible working hours

Training opportunities

Mobile working

Family support

Company pension scheme

Company health management

Global Exposure: With operations in over 175 countries, HDI provides a truly global experience, offering local
policies for seamless coverage worldwide.
Industry Leadership: As part of the Talanx Group, HDI manages the Industrial Lines Division and is recognised
for financial strength with an A+ Outlook Stable rating from Standard & Poor's.
Dynamic Growth: Our commitment to Australasia is evident through expanding our customised insurance
and risk management solutions to corporate clients in the Pacific Region.

**Are you ready for the chance to really make a difference?**

This is a great opportunity for a motivated, proactive and professional
individual to join our Claims team and meaningfully contribute to the
continued growth of our Australian Accident and Health portfolio.

HDI offers a values-based dynamic working environment, a flexible approach
to work, and a learning framework to support your continued development.
We provide equal opportunity to all qualified individuals and believe that
diversity and inclusion are critical to our future.

You will need to already have permanent rights to work in Australia (either
citizen or permanent residency).

If you would like to become a member of the HDI team, please click on the
button.