Farm Shop Sales Assistant

Posted: 22/04/2025

Closing Date: 22/05/2025

Job Type: Casual

Location: Hills District Sydney

Job Category: Sales

Warrah is a disability services provider, based in North West Sydney. Inspired by the philosophy of Rudolf Steiner, Warrah has been offering quality supports and services for adults and children living with disability for over 50 years. Warrah is a vibrant community, enriching the lives of individuals through our broad range of services, which include Supported Independent Living (SIL), Community Support Services (CSS) and Warrah Specialist School. We also have a certified Biodynamic Farm and Farm Shop.

Applicants must be available to work all of the following shifts:

- 6:00am - 11:00am every Thursday
- 8:00am - 2:00pm and/or 8:30am - 5:30pm on 2 other weekdays TBD
- 7:00am - 3:30pm some Saturdays.

**Area of Responsibility**

The Farm Shop Sales Assistant is responsible for delivering friendly and helpful customer service to both the Warrah community and the wider public. You will represent Warrah’s high-quality organic and biodynamic products with enthusiasm and professionalism.

Working closely with a small team of staff, Warrah participants with disability and volunteers, the Sales Assistant acts as an ambassador for Warrah—demonstrating knowledge of biodynamic farming and supporting the Farm's positive relationship with the public. The role also includes administrative duties that ensure the efficient running of the Farm Shop.

**Key Roles and Responsibilities**
- Provide high-quality customer service while upholding standards in health, safety, and facility cleanliness.
- Unpack and sort produce deliveries.
- Pick and pack customer orders with attention to detail.
- Maintain accurate stock levels, supplies, and inventory records.
- Contribute to merchandising and marketing activities as directed.
- Support individuals with disability to participate in the above activities.
- Bake sourdough bread (training will be provided).
- Maintain accurate records, accounts, and shop systems.
- Foster collaborative and effective communication within the team.
- Promote and maintain a safe environment for customers and staff.
- Perform manual handling and heavy lifting tasks as required.
- Carry out other duties as needed.

**Desired Skills and Experience**:
**Desired Skills and Experience**
- Strong interpersonal and customer service skills, with a friendly and respectful manner.
- Excellent communication abilities.
- Creative merchandising skills, with a flair for visual presentation.
- Ability to work flexibly and effectively in a collaborative team environment.
- Good administrative and computer skills (MS Word, Excel, Outlook).
- Ability to operate a cash register and use stock control software/spreadsheets.
- Suitable level of physical fitness.
- Strong time management and problem-solving skills.
- Current NSW C Class Driver’s Licence.
- Ability to engage empathically with people with disabilities.
- Knowledge of, or interest in, biodynamic farming and the philosophy of Rudolf Steiner (or willingness to learn).
- Knowledge of or an interest and willingness to learn biodynamic farming and the philosophy of Rudolf Steiner (or willingness to acquire).

**Benefits**:

- Generous not-for-profit salary packaging, including up to $15,900 + $2,650 meal & entertainment card.
- Become an integral part of a dynamic and passionate not-for-profit organisation.
- Enjoy a supportive and collaborative team environment.
- Access to Employee Assistance Program (EAP) for confidential support and well-being services.

**At Warrah we offer a diverse and inclusive work environment, competitive salary and other benefits including on-site parking.