Digital Product Specialist

2 weeks ago


Brisbane, Australia Australian Retirement Trust Full time

**About the role**

Every one of our team contributes to helping make our members’ world better. In this **6-month** opportunity as a **Digital Product Specialist** in our Member team, you’ll lead a cross-functional agile squad to identify and deliver on opportunities for customer acquisition, retention, and engagement on the Public Offer public website. This includes optimisation of pages for SEO, user experience, task completion, analytics, and comprehension. The squad is empowered to deliver at a rapid pace and to a high quality, aiming to offer best-in-class experiences for all members.

Key accountabilities:

- Work with a team to optimise pages for SEO, user experience, task completion, analytics, and comprehension.
- Deliver improvements to the Public Offer website through ownership of the product backlog for a cross-functional squad
- Facilitate elaboration and planning sessions, and participate in scrum ceremonies
- Identify and manage risk through ensuring adherence to quality control processes and timely management of incidents, with appropriate escalation as needed

You’d be part of a team empowered to deliver at a rapid pace and to a high quality, who aim to offer best-in-class experiences for all members.

**About you**

If this is the right role for you, your skills and qualifications may include:

- Experience working with design, content, and business experts to develop and refine digital content in a relevant industry
- Strong interpersonal skills with the ability to build relationships across an organisation
- Knowledge and understanding of superannuation
- Driven, highly organised and methodical in your approach
- Well-versed in working with agile cross-functional teams to drive results and hit the ground running

**Next steps**

This role is not eligible for a referral bonus under the Employee Referral Program.



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