Retail Manager

**Retail Manager - Based in Traralgon, VIC**

**Salary: $75,000-$80,000 per annum plus superannuation**

**Employment Type: Full-Time, Permanent**

**About Us**:
**IMPEX IMPORTS INTERNATIONAL PTY LTD, trading as Harbour Lane Furniture & Bedding, was founded in 2020 in Dandenong, Victoria. We currently operate four retail stores across Victoria and New South Wales, with a fifth store opening in South Australia in 2025.**

**We specialise in a curated range of stylish, comfortable, and affordable furniture, including bedroom suites, lounges, dining sets, and home décor. We are proudly Australian-owned and focused on long-term, inclusive growth.**

**The Opportunity**:
**We are currently seeking a full-time Retail Manager based in our Traralgon, VIC 3844 store. This permanent position is ideal for someone passionate about retail operations, team supervision, and delivering outstanding customer experiences.**

**Key Responsibilities**:
**Oversee day-to-day retail operations in the Traralgon store.**

**Coordinate marketing activities and in-store promotions.**

**Monitor stock levels and assist in ordering and inventory control.**

**Deliver high-quality customer service and resolve escalated issues.**

**Supervise team members and assign responsibilities effectively.**

**Assist in pricing strategies and promotional planning.**

**Record and report sales, transactions, and store activity.**

**Manage staff rosters and workplace scheduling.**

**Support staff training and development.**

**Ensure compliance with WHS standards and company procedures.**

**Maintain store presentation and visual merchandising.**

**Work toward achieving sales targets and key store performance indicators (KPIs).**

**Skills and Qualities We Value**:
**Strong communication and interpersonal skills.**

**Passion for customer service and operational excellence.**

**Ability to motivate and support team members.**

**Comfortable working with budgets, sales reports, and POS systems.**

**Highly organised, reliable, and solutions-focused.**

**Basic knowledge of Microsoft Office or willingness to learn.**

**Available to work weekends and public holidays as required.**

**Benefits**:
**Competitive salary: $75,000-$80,000 + superannuation**

**Onsite staff parking**

**Discount on furniture and homewares**

**Stable role in a growing company**

**Supportive and welcoming team environment**

**Career advancement opportunities**

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Public holidays
- Shift work
- Weekend availability

Supplementary Pay:

- Bonus
- Commission

**Experience**:

- Point of Sale (POS) software: 2 years (required)
- Working towards sales targets and KPIs: 3 years (required)
- Customer service: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person