Service Operations Manager

6 days ago

Gold Coast, Australia Next Level Personnel Full time

Next Level Personnel are currently looking for a full time
- **Service Manager** to join a friendly and high performing team on the Northern end of the Gold Coast
- **.**

**About the role**
- Organise and coordinate the operations of the service department by leading a team that provides exceptional customer service, and ensures high quality workmanship.
- Mentor, motivate and engage all staff to high levels of performance.
- Ensure work is done efficiently and in accordance with industry standards.
- Oversee/ Maintain detailed records of service work carried out.
- Manage all invoicing and customer enquiries.
- Supervision of technical work performed, work progress and checking work at completion.

**About you**
- Ideally but necessary hold a heavy vehicle or agricultural trade qualification.
- Current forklift licence ticket.
- A great work ethic with an understanding of the importance of a safe and clean work environment.
- Ability to manage and motivate a team of Technicians and Apprentices.
- Customer focussed phone manner.

**What's on offer**
- Competitive remuneration package
- Excellent opportunities for ongoing skill development and career advancement in a growing branch network.
- Great team culture and supportive leaders.
- Long term career opportunities, with full training and support, as well as great working conditions and career development.

Interested and suitably qualified applicants should apply. Your resume must contain your residential suburb so we can assess your commuting requirements. Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa.

We also offer a referral program. If you refer a friend, family member or colleague to Next Level Personnel and they are successfully placed in permanent position, we will pay you a very generous referral fee. Contact us for full terms and conditions.

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